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The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
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I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
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Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
As always, very efficient and helpful.
Tristram as always was excellent. I always recommend
1. Mix it up
Safaris work well with kids of all ages, but (especially without a smartphone or a tablet) they can get bored rather quickly these days. So vary up your trip with walks, kids’ activities and even horse rides in between game drives to keep each day feeling new. Poo tracking tends to be a popular choice with the little ones too.
2. Hit the beach
Mix things up even more by adding on a beach trip to your safari for the perfect accompaniment to what can be a busy schedule. Completely unwind and forget about itineraries for a few days to round off your trip somewhere kids can play and parents can relax.
3. Don’t be afraid to pay a little extra
We all like to save money where possible, but some areas of a safari experience are really worth paying that little bit more for. Your guides and vehicles for example, will make or break the highlight of your holiday and a private vehicle will ensure a more comfortable ride along the way.
4. Choose your accommodation wisely
There are many factors that come into play when choosing your camp or lodge, few more important than how suitable they are for kids. For instance, different camps offer different levels of discount for kids, making some of the seemingly more expensive camps actually cheaper for families. It’s also worth considering if you would require a larger family tent, or if you’d prefer a few separate ones.
5. There’s more to it than the Big Five
Plenty of safari-goers end up obsessing over lions and leopards, when there’s so much to enjoy and to learn too! Your guide can point out smaller creatures, plants and insects that can be just as interesting for kids and will help to stave off boredom whilst searching for more elusive animals.
6. Be prepared
There’s little worse than getting up early and setting off at the perfect time of day to be interrupted or to realise you’ve left something at the lodge. So make sure you bring your binoculars (plural – for easier sharing!) and your guide books to tick off what you’ve seen to keep everyone happy. And please make sure everyone’s been to the loo before you leave!
First published in October 2018
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