My only concern was that I was not told about the Esta documentation which was required. Would have been useful to be told when booking.
Well planned trip and good communication both before and while we were away.
Very professional
Excellent, friendly service
I am always happy with the service and the holidays. Thank you we had a great time in Los Angeles
Wonderful service, professional and caring. Would highly recommend.
It was great to be able to book flights again with Kennedy Thrower managing everything. It is very reassuring to have her on the end of the phone and to receive her emails reminding us of things we should do before we go. I will certainly use you again.
Trip went extremely well and disabled assistance was perfect
Good but you never called me back when BA told me they couldn’t upgrade me using my Avios points as they couldn’t recognise the booking.
Might warn others that LAX can be a nightmare often huge queues at immigration and have to take a shuttle to get to a taxi rank. And no such thing as in transit......
Good communication, regular and accurate information. Friendly and competent staff - I have recommended Zoe Lane to family and friends.
When our flight was cancelled, Guy Foskin was a STAR. He quickly sorted out our car hire and all our new flight info was emailed to us and the app was updated. He made a very stressful time easier to deal with because of his professionalism
Great service, as ever, from DialAFlight ... all ran very smoothly ... thank you!
From the point of booking right through to return home I had help when needed, in particular from Michelle Dooler. Nothing was ever too much trouble for her.
Molly Smith and Niall Andrews were fantastic when making the multi flight booking. Communication was excellent, price was competitive and overall a professional friendly service. We will definitely be booking with them again.
Excellent trip to New Zealand. Our first experience of using DialAFlight. Although we were a little hesitant it delivered on all its promises. The team were very accessible, helpful and personable.
Fantastic service as always
Lloyd is always helpful and we recommend him and his team to all our friends.
Always get what we expect and often more
Wonderful service, thank you so much. We've already recommended to friends and colleagues.
Will use DialAFlight for our next trip
Helpful, knowledgeable and friendly representative..
Roy did a great job with our flights
Allow at least 2.75 hours layover at Los Angeles if you are making an onward connection flight because of queues at immigration.
Thank you Tommy. You were brilliant. I never doubted and I’m so glad I called you!
Thanks to Philip Bardsley. Always sorts me out and always helpful with every little detail
Great - personal and caring service.
Dale is just brilliant. I've been returning to him off and on for more than 10 years. In fact your entire team exude competence and care.
Thank you for another great trip
Harvey always provides excellent service.