All good from a regular client. The key now with a number of airlines is to remind your customers that the airlines will not now seat people together who are booking together. It is infuriating but DialAFlight needs to ensure they book couples/families etc sit together even if this requires an extra charge to be levied.
Dexter always assists us in the most courteous fashion to find the flights best suited to our needs.
Helpful and always there to help. Polite and friendly, couldn’t ask for anything else. Pleased I chose you.
Very friendly and nothing too much trouble also very informative.
Very good advice and help on upgrade for return flight. Good seat chosen too.
Graham is such a knowledgeable & helpful travel agent, I recommend him to everyone that i know.
Always helpful - Niall and team
So helpful as I had to change a few things due to illness on my holiday and they dealt with is so well. Definitely use these guys again!
Always a pleasure to deal with Isla.
Kelly is awesome and always very helpful
Always received excellent service.
Five star service from Callum as always. Another completely seamless trip, his organisation is second to none . Here’s to many more in 2019
Laura and Kylie were excellent as always
Don’t recommend the Grafton on Sunset - loud music at night. Staff very unhelpful
Always a pleasure
Great service, made booking a holiday stress free.
Elliot looked after my booking and he was outstanding. Very many thanks. We travel frequently and we will be switching our business to you.
The staff were very helpful and found me a really good deal on a flight to LA.
Really impressed with the service and in particular the flights that you arranged with Swiss Air for me, absolutely first class from you and Swiss Air.
Dealt mainly with Raphael who was fantastic and so helpful over several conversations and emails. Subsequently spoke to several people all of whom were equally friendly, helpful and efficient. Would definitely recommend you all to friends and family.
Everything went smoothly thanks to your help. We have recommended you to friends. Special thanks to Jonathan, for helping us accessing our boarding passes.
The customer service was brilliant and you gave us options that would not normally be readily available.
First class service as always.
Excellent flights, all went well
Great advice and nice helpful staff. Couldn't ask for better
As helpful as always.
Always use DialAFlight to book my flights to America. Will continue to recommend to my friends and colleagues. Car hire in U.S. has sometimes been an issue, with difficulty in booking a specific make and model or even getting an American car at all without paying for an upgrade (as was the case this trip). The option of arranging car hire myself at least allows me to try a different rental company on arrival if I am not happy with the choice of cars afforded me by the company I have a pre paid voucher for.
Special thanks to Debbie for great customer service as usual.
Excellent company - especially Ewan. Thanks for all your kind help
As I was in California during the forest fires Christian very kindly made contact to check all was well. Most impressive.
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.