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Everything went smoothly thanks to your help. We have recommended you to friends. Special thanks to Jonathan, for helping us accessing our boarding passes.
The customer service was brilliant and you gave us options that would not normally be readily available.
First class service as always.
Excellent flights, all went well
Great advice and nice helpful staff. Couldn't ask for better
As helpful as always.
Always use DialAFlight to book my flights to America. Will continue to recommend to my friends and colleagues. Car hire in U.S. has sometimes been an issue, with difficulty in booking a specific make and model or even getting an American car at all without paying for an upgrade (as was the case this trip). The option of arranging car hire myself at least allows me to try a different rental company on arrival if I am not happy with the choice of cars afforded me by the company I have a pre paid voucher for.
Special thanks to Debbie for great customer service as usual.
Excellent company - especially Ewan. Thanks for all your kind help
As I was in California during the forest fires Christian very kindly made contact to check all was well. Most impressive.
Michael covered every part of the trip and everything worked like clockwork. There were a couple of issues but they were not down to the planning side and nothing to do with anything that Michael had set up.
Service was great, we had a good time abroad
As always a great service.
Everything was just perfect. The app is a nice touch as I could log in at anytime to check flights, terminals and times. Your operative Shaun was very helpful and knowledgeable on the resorts and flights. I have already recommended DialAFlight to friends, and will be in contact again. Many thanks.
Wesley Burgess has been totally and wonderfully helpful. He has demonstrated fantastic customer service. We are very Happy customers and will definitely book with him again :)
Andrew is fantastic. He gave us great advice and the whole holiday was absolutely fabulous. We cannot thank him enough.
Amazing service, really helpful team, nothing was too much trouble. it took the hassle of booking away. Thanks particularly to Dave and Nicola.
Adam always sorts everything excellently.
I was really impressed. Excellent service. Thank you.
My customer service advisor, Owen Jarvis, is excellent, he is aware that I have very low confidence when travelling and always provides me with good flights and most of all competitive prices. The care and attention you get from DialAFlight is amazing. Thank you, I will be back.
Nicole in the London office is terrific
Have been booking with DialAFlight and Owen for over 8 or 9 years. We have always received the best care and he has delivered everything we have ever asked for.
As good as ever!
Another great holiday thanks.
Claire was very attentive throughout the process and responded positively when I had to change details for individuals within my 20 strong party.
Rupert goes over and above to make sure our trips always go smoothly. His attention to detail is impeccable. I have always recommended him to my friends and colleagues.
Great service, amazing price, thank you
Straightforward booking, confirmation and delivery of tickets and information, including car hire.
Excellent service from Lily and Ray. A flight to USA plus car hire and accommodation and a flight to Australia with visa, no fuss or bother and all went perfectly.
Team were amazing and took all the stress out of my emergency trip home
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
NAPA VALLEY
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
SANTA BARBARA
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
HOLLY WOOD
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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