My only concern was that I was not told about the Esta documentation which was required. Would have been useful to be told when booking.
Well planned trip and good communication both before and while we were away.
I am always happy with the service and the holidays. Thank you we had a great time in Los Angeles
Wonderful service, professional and caring. Would highly recommend.
It was great to be able to book flights again with Kennedy Thrower managing everything. It is very reassuring to have her on the end of the phone and to receive her emails reminding us of things we should do before we go. I will certainly use you again.
Trip went extremely well and disabled assistance was perfect
Might warn others that LAX can be a nightmare often huge queues at immigration and have to take a shuttle to get to a taxi rank. And no such thing as in transit......
Good communication, regular and accurate information. Friendly and competent staff - I have recommended Zoe Lane to family and friends.
From the point of booking right through to return home I had help when needed, in particular from Michelle Dooler. Nothing was ever too much trouble for her.
Fantastic service as always
Always get what we expect and often more
Wonderful service, thank you so much. We've already recommended to friends and colleagues.
Thank you Tommy. You were brilliant. I never doubted and I’m so glad I called you!
Thanks to Philip Bardsley. Always sorts me out and always helpful with every little detail
Great - personal and caring service.
Donovan has been an absolute star. A long postponed trip finally taken. Recommend to all my friends and famlly
There when needed. Very reassureing. Always answer quickly
The service Karl provided, his support and communication were excellent.
Fantastic personalised service, as always!
Thanks for your help with our recent trips to the USA. You have always been really helpful - phoning us to update us on the protests on the M25 on the morning of our flight was really appreciated.
Made life easier for us, thank you
My travel manager Dennis was amazing. There were multiple flight cancellations in the lead-up to my trip and he did a fantastic job in rebooking everything and explaining the alternative flights. I've used DialAFlight several times in the past. Their customer service is absolutely priceless.
Libby was brilliant and really helpful. Emailed updates and really gave a personal service.
Curtis and Callum were both first rate.
Very good and helpful
Everything went smoothly. Thanks again for an amazing trip
Used DialAFlight many times in the past and this experience was just as those were - fantastic! We always recommend you to friends and family. Huge thank you for such amazing trips over the years!
Everything was as sold! Thank you
Really good, would use again
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
First published in the Mail on Sunday - May 2017
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