Very many thanks go to Adam Siu and his team.
Darryl Hansford was excellent. He tailored the bookings for us and kept us up to date with any flight changes. He was easy to get hold of and when not available, his colleagues helped. The emails were clear and the app was a real benefit. Daryll booked us great accommodation which suited us perfectly.
Eliott is a star. His friendly, rapid and helpful responses and suggestions gave us the confidence to deal with what for us was a totally new experience. No hesitation in recommending him.
Robbie went the extra mile to help with this difficult booking..
Very helpful with booking seats and checking in. Excellent service.
Isaac has been incredible and made sure everything ran smoothly. Flying to New Zealand was a new experience for us and with stopovers in Singapore. The hotel recommended turned out to be superb. Massive thanks Isaac we will definitely use you again.
Can't fault DialAFlight - only issue we had was we didn't get seats side by side on flight from KL to London.
Callum was very helpful in rearranging my return flight home after I caught covid.
Ian was brilliant as were all your people we spoke to - especially when we were in Hong Kong and realised we needed a visa to get into NZ which we have never had to do before
Excellent service and support from Doug Scrivener.
Jessica was really helpful throughout. Will certainly use as my first choice next time.
Amazingly DialAFlight found us a way to fly Business Class to Australia and New Zealand by using a combination of carriers. Timings worked out perfectly and we saved a lot of money.
Very pleased with this service
Did get caught out on suitcase weight going from NZ to Perth. I checked with you as I was confused online with the airports. You stated it was 25kgs for each airport. But it was 23kgs and mine weighed 24kg so I was charged -not a lot but still it was a surprise!
Gareth was great - finding me a flight I could afford and answering all my questions.
Brilliant service from start to finish!
Very good communication makes the trip easy
Very happy with the service
Everything went like clockwork, thank you!
We were recommended 2 hotels in KL which we took. On hindsight it would have been good to hear about a broader range of options and best place to be in the City e.g. Shangri La was great hotel but not best placed - The Majestic not so good but really well located for markets, shopping and parks etc.
Very disappointing that the seating in business class meant that on one flight we were sat quite far apart.
A fantastic service. Samuel was great.
Transfers in Malaysia were ‘iffy’ and one didn’t even arrive! Travel and hotels are great.
Everyone was very helpful, professional and friendly. I mainly dealt with Jim who was incredibly helpful and offered great customer service.
Super holiday. Loved your App which gave us so much information.
Very disappointed with KLM's customer service.
Arthur Francis should be recommended!
We’ve already recommended you to friends who are now travelling to South Africa with you.
Excellent service. We had problems with our flight from Hong Kong to Auckland and Ross and his team members were very helpful.
Really good service from Taylor Marchant.
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