Can't fault DialAFlight - only issue we had was we didn't get seats side by side on flight from KL to London.
Connie provided excellent advice and organisation for our travel plans.
Callum was very helpful in rearranging my return flight home after I caught covid.
Ian was brilliant as were all your people we spoke to - especially when we were in Hong Kong and realised we needed a visa to get into NZ which we have never had to do before
Excellent service and support from Doug Scrivener.
Jessica was really helpful throughout. Will certainly use as my first choice next time.
Can’t fault DialAFlight - excellent service from Samuel and team
Ellis has been super efficient and helpful. When the first flight out of Aberdeen on our way to NZ was cancelled I was able to phone him and he booked us on the next flight which made the connecting flights.
We could have gone to a transit hotel in T3 ( Ambassador) assuming it was available, we went to another hotel in T1 which was fine but just a bit extra hassle.
Amazingly DialAFlight found us a way to fly Business Class to Australia and New Zealand by using a combination of carriers. Timings worked out perfectly and we saved a lot of money.
Everything worked out brilliantly. It is especially appreciated that DialAFlight is so easy to contact and sort out any issues.
Did get caught out on suitcase weight going from NZ to Perth. I checked with you as I was confused online with the airports. You stated it was 25kgs for each airport. But it was 23kgs and mine weighed 24kg so I was charged -not a lot but still it was a surprise!
Gareth was great - finding me a flight I could afford and answering all my questions.
Brilliant service from start to finish!
Very good communication makes the trip easy
Very happy with the service
Everything went like clockwork, thank you!
We were recommended 2 hotels in KL which we took. On hindsight it would have been good to hear about a broader range of options and best place to be in the City e.g. Shangri La was great hotel but not best placed - The Majestic not so good but really well located for markets, shopping and parks etc.
Helpful and efficient service. Would highly recommend.
Very disappointing that the seating in business class meant that on one flight we were sat quite far apart.
A fantastic service. Samuel was great.
Having travelled to New Zealand before I knew we needed visitor visas. We applied on our own merit, but was surprised this was not flagged up on our booking. I understand visas etc are the responsibility of the traveller, but if not applied for beforehand would cause considerable problems.
Transfers in Malaysia were ‘iffy’ and one didn’t even arrive! Travel and hotels are great.
Everyone was very helpful, professional and friendly. I mainly dealt with Jim who was incredibly helpful and offered great customer service.
I have recommended DialAFlight to almost everyone I ever meet who says they are travelling!
You got us out to see family in NZ as requested, and at the best price. Etihad airlines were very good, punctual and tasty food served on all our flights. Many thanks for responding to our few queries before going, felt good to have back up on our first long haul flight.
Great company and people to deal with - we have used them before and happy to recommend them to anyone.
Super holiday. Loved your App which gave us so much information.
Very disappointed with KLM's customer service.
All went smoothly. Thanks Taylor for your help.
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Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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