Your team are truly professional and we have now no hesitation in highly recommending DialAFlight to all our family and friends.
The holiday was fantastic, the price was very competitive and cost effective. Thought personal service was great and loved that you called and emailed us proactively.
As always DialAFlight were brilliant and I had a great trip to New Zealand.
My husband's passport did not meet Singapore's requirement of 6 months left on his passport for the return trip, he was 6 days short. Unfortunately this meant having to take a flight from Auckland to the British Consulate in Wellington, a few hours before the flight home to apply for a ETD, at considerable cost. Would be useful to remind passengers to check this, in case they don't read the small print, and have the same problem.
China Air were excellent value - Business Class was as promised by Maroof
Service was excellent. Always easy to contact. All flights and connections worked perfectly. Definitely use again.
Very helpful staff. Good communication throughout.
I have always dealt with Bradley and he gives first class service in all respects
Great trip but disabled assistance on return to Manchester was chaotic. Not your fault but that airport needs to sort itself out. Not a good experience for visitors arriving in UK.
Outstanding support and service - used multiple times now and will be again
Great trip - all went well
Jay was a massive help throughout the booking process and answered any queries quickly and efficiently. As a result I would recommend and also make you my first point of call for future holidays
The whole trip went without a hitch - fantastic!
Incredibly helpful, seamless process, quick and easy, great prices. Thank you so much, will definitely be using your services again in the future.
Fabulous flight, efficiently administrated.
It was great to have my preference of aisle seats booked at the time of ticket purchase. Thank you, Jude
Greg was extremely responsive and accommodating. Very happy to book another trip with him
Happy with the service from Jerry as usual. ill be booking again when we've saved up!
Second time I’ve used DialAFlight. Excellent service. Will not hesitate to use again!
Good work by Jonathan
Excellent service from Cooper made everything so much easier, quicker and cheaper than if I had done it myself.
Checked all flight options and found a good deal.
Tristan has become my trusted travel adviser. He is truly exceptional because of his organisational skills, comprehensive knowledge of the systems and and his outstanding customer service ethos. I have the utmost confidence in him
Great service Luke!
Alex was extremely helpful and booked us the most amazing holiday! The stay in Raffles exceeded all our expectations, so thank you
Danny was amazing and I was grateful for all the information and prompting to check in. Great service and already recommended.
Would definitely book another holiday with the company. Very knowledgeable and helpful
Is it any wonder Air New Zealand are scrapping their Auckland to London via LA flights next October! It is a nightmare getting through US Immigration just to get back on the same plane for the second part of the flight.
Thanks to Sonny everything was perfect
The breathtaking Mount Ngauruhoe looms over a wilderness of desolation.
Offset against the cerulean sky, this active stratovolcano has a dark, conical shape and clouds bubbling around its blood-red crater like dry ice in a lab experiment. It's the sort of volcano my son Edward would draw.
Also known as a composite volcano, a stratovolcano is one built up by many layers of hardened lava, pumice stone and volcanic ash - and known for periodic explosive eruptions, with the lava flowing from it cooling and hardening before spreading far due to its high viscosity.
Edward clambers on to the bus that will escort us to the start of our trek with a spring in his step. 'That's Mount Doom,' he says to the bus driver, just in case he didn't already know.
Edward has only just turned seven, but he has already watched Peter Jackson's The Lord Of The Rings trilogy and its prequel, The Hobbit. His bedtime reading is Tolkien's The Hobbit - illustrated but unabridged.
I suppose I shouldn't be surprised at his literary preferences, given that his father is both a movie buff and a voracious reader.
We are about to attempt the Tongariro Alpine Crossing in New Zealand's North Island. Apparently the best one-day hike in the country, it's a 12-mile adventure across the Tongariro National Park.
This is the setting for Mordor in the Lord Of The Rings trilogy, and Mount Ngauruhoe stars as Mount Doom, where Frodo, the hobbit entrusted as the ring-bearer, is tasked with destroying the ring.
The driver pulls Edward back by the hood of his waterproof. 'Hobbits aren't allowed on board,' he says, gruffly.
Edward gasps. 'I'm not a hobbit. I'm a child.' 'You know this isn't a child-friendly hike?' says the driver, concerned. This time, he's addressing us, not Edward. 'If it were easy-peasy-lemonsqueezy, it wouldn't be called Mordor,' pipes up Edward, before we can articulate an adequate reply.
I prefer glamorous heels to hiking boots any day of the week, so I harbour a secret wish that poor weather might mean the trek being called off. But I'm a little miffed to find that even a cyclone won't put daddy and Edward off visiting Mordor.
However, a delay while waiting for the weather to improve buys us time to explore the fascinating caves at Waitomo, where the luminous bottoms of glow worms create stellar constellations in the darkness. Also demanding our attention were the bubbling muds and jewel-coloured geothermal pools at Waiotapu as well as the bird sanctuaries inhabited by threatened species of fluffy, nocturnal kiwi birds in Otorohanga Kiwi House.
We cruised the Lake Taupo caldera (a caldera is a deep collapsed volcanic crater, which in this case has formed a lake) aboard a Romancing The Stone sailboat.
But a highlight for Edward, after a stay in a homely, picturesque farm, was a visit to Hobbiton, the film set of The Hobbit. He was totally at home among its undulating hills, enchanting vegetable patches, flowering gardens and quaint houses with hobbit-sized doors.
North Island is often skipped in favour of South Island, but it it needn't be. The Tongariro crossing averages eight hours and comprises steep, rope-assisted climbs to the 6,200ft summit.
It's not a trek for the faint-hearted, but the gritty volcanic landscapes, scorched crater ridges, gem-coloured sulphurous lakes and tussock grasslands merging into forests of mountain beech and kaikawaka are spectacular.
Never mind that I'll be stiff tomorrow. Even after the trek, Edward was still tingling with excitement and daddy was completely in his element.
'Even the hobbit made it?' says the driver, congratulating us at the end of our adventure.
Perhaps hobbits and children are not so dissimilar, after all.
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