Your calls always answered within 5 rings.
When our accommodation booking in Brisbane failed, you were very helpful and found an alternative as quickly as possible, late at night. The Heart Hotel in Airlie Beach was not as good as we hoped but Thala Beach Nature Reserve far exceeded our expectations! Overall the holiday was exceptionally good!
Endless flight cancellations / changes to Brindisi. All dealt with so well by Oli. Can’t recommend enough .
Always good service
Very friendly staff
Amazing, thank you Courtney!
Thank you Rebecca Wilkie
All good as promised and helpful Mr Harvey
Everything went to plan perfectly
The flight from London to Manchester was rescheduled by BA as not enough time in between flights.
The itinerary worked perfectly.. some delays of course (as ever) but good flights and seats. Virgin Dreamliner excellent
The attention to detail you get from the staff is amazing. Knowing you have 24/7 back up is very reassuring. Many thanks to Amy and the team for everything. They are always there to help.
When our Air Tahiti flight was cancelled you moved us to Air France quickly and helpfully. Many thanks!
So helpful and efficient and your app is great too!
Raj was his usual professional self
Air France Business Class superb on all legs, long & short haul. Service superb, lounges excellent. It's how travel used to be. Hotel in Bora Bora generally good, let down by a handful of service related issues.
Excellent work
I recommend you all the time
The trip was amazing and all the flights worked perfectly
Amazing trip totally tailored to our needs by Curtis Kirton. He listened carefully to our dream holiday then using his knowledge of the industry found us options we would not have found or considered. He was thoughtful around flight times, baggage allowance and pick up / drop off and made sure we had hotel rooms for a day rather than lengthy airport waits. We knew all vaccine and visa requirements before we flew. Great service from a travel professional.
Awesome. Just excellent
All went very well
Very good service = been using this for my last three trips aboard and will use them again
Nicole and her team were wonderful! She went to such great lengths to find suitable flights and then willingly helped me with so many issues over the formal requirements. I honestly couldn't have made this trip without her. Always a cheerful and calming voice on the other end of the line when I was on the verge of panic. I can't thank her enough!
All in all, my trip went well. Mission accomplished. Thank you and looking forward to book again in the future.
Grant is a great asset to your company and has been helping us holiday since 2012.
Very good service. Thanks to Jessica and Howard and the rest of the team.
Good experience
Brilliant holiday in Bora Bora and Tahiti!
Thank you for your excellent and efficient service.
I’m all in favour of security checks but we had to stand in a queue of about 1000 people at LA to get through immigragtion. Of the 44 kiosks available 2 were in use initially which went up to 6 after 1 1/2 hours as they returned from lunch. One airport I will definitely avoid in the future.
This is a luxury five-star enclave sitting on the west coast of sun-soaked Tenerife... a year-round destination for warm weather that attracts a celebrity clientele. Its 72-hole golf course is a key attraction, as is a lovely gold-sand beach.
Star quality: Penelope Cruz, Javier Bardem, Bill Clinton, Stephen Hawking.
Vital statistics: A Moorish palace of excellence in Tenerife, set high on the cliffs, the terracotta walls of the Abama shore up the Canary island's most luxurious hotel. Surrounded by extravagant tropical gardens, you'll find nearly 500 suites and rooms amid its shady courtyards.
Its cliff-top setting means that you'll be whisked down to the beach by a cable car, but if you want to stay put there are nine swimming pools, including an infinity pool at the cliff's edge that looks out across to the island of La Gomera.
The Abama's unabashed luxury continues with two Michelin-starred restaurants. MB comes under the supervision of Martin Berasategui, with classic Spanish cuisine.
Kabuki serves Japanese in a sleek red and black interior.
Eight others include Le Mirador, which specialises in seafood and has views of the ocean.
During school holidays, the bankers of Europe descend en masse with their young children.
If you want to escape beautifully dressed euro-tots, head to the Tagor villas. The most exclusive (and expensive) of all the Abama's rooms are reserved for over-18s, with complimentary drinks and snacks.
Another refuge for adults is the Abama's 72-par golf course. Considered to be one of Spain's finest, it brings golf-minded celebrities including Bill Clinton to the resort.
Other sports facilities include seven tennis courts - one a show court with seating for 600 people.
Location report: Tucked away on the west coast, near Playa de San Juan resort, which is a 15-minute walk away along the cliff. The rest of the island requires a hire car.
Key attraction: Privacy and the sort of luxury that you normally find in only a handful of exclusive resorts around the globe. Reliable short-haul winter sun with Ritz-Carlton finesse (Asprey products in the bathrooms).
The hotel's extensive grounds are meticulously kept, and the beach has imported sand because the local stuff was considered to be a bit dark and gritty for the hotel.
In the news: Cruz and husband Bardem were at the Abama recently.
Good enough for the rest of us?: Technically, the Abama's beach is public - but access is almost impossible without going via the hotel.
First published in the Mail Online - February 2015
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