Your calls always answered within 5 rings.
Mark Cushway looked after my needs perfectly
Our return flight was cancelled by Virgin however they booked us on the next day's flight with BA and will compensate with another holiday
My only comment is how inferior BA are to other airlines on these routes. However I suspect they were chosen as they are the only airline flying direct to Hyderabad. A great service overall by Owen and his team
Always prompt to respond and very helpful
Absolutely fantastic service as always
It’s not your fault, but my wife wanted to go directly so had to use Air India. Don’t ever recommend Air India to anyone, my worst experience ever. But I blame my wife for the biggest mistake I ever made!
Great service as always.
Superb as ever but shocked at the lowering of Emirates' standards of service since last used. As with current BA, would now look elsewhere
One of the best holidays we’ve had.
Always looked after by Stacey Rayner and her team.
So helpful - excellent service
Great service, as ever!
Never failed me yet
Our flights went well and there weren’t any problems
Everything worked out perfectly and I would like to thank Ralph and the team for a perfectly organised trip
Very helpful. Thank you
Declan McClean is incredibly helpful and knowledgeable. I would definitely recommend him.
Roger was proactive and helpful every step of the way and when we did face problems he fixed them
Seymour has been fantastic and would not hesitate to use again
Thank you to Dominic and his team for always being so patient and helpful. Always reassuring to have someone to actually speak to and never feel a nuisance.
We would definitely use DialAFlight again. Christian was very professional and nothing was too much trouble for him. He answered any queries we had and we felt confident dealing with him
Excellent service from booking to departure.
Excellent communication - won’t hesitate to use you again
Gavin is great - on the ball and gets us good deals and makes sure it all works.
Donovan a superb agent, responsive and efficient
DialAFlight created a once-in-a-lifetime trip to India for us. The trip was outstanding - perfectly judged, memorable and exciting. But more than that their service is what made our trip so incredible. There was always someone on hand (in particular Olivia) throughout the development and booking process. The local supplier was exemplary. Nothing was too much trouble and when we experienced a challenge they were quick and efficient in dealing with it. Would we recommend DialAFlight and Olivia? Yes we would. We already have.
Timing of our flights were brilliant
It’s been 7 years since we last used DialAFiight (health reasons). The team are just as friendly, professional and courteous as always. Their promise is to answer the phone within 5 seconds and they do. A courtesy call just before intended departure is always welcome.
We would recommend friends to DialAFlight but please avoid Delhi airport for transit and particularly if it involves terminal change from 3 to 1. Also avoid Virgin Atlantic upper class. I upgraded but the service wasn’t as promised and neither was the food. I was served the same menu as for premium.
Absolutely amazing trip! Nothing to complain about and only one thing I would change. Whilst we won't race back to Delhi I feel perhaps a hotel in the airport district would have been better especially the 2nd time there given we were using the airport for Nepal. The transfer days were a good opportunity to chill as there was a lot of sitting about. Will definitely be looking at using you again for another eoic adventure in the future!
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