Your calls always answered within 5 rings.
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Huge thanks to Zoe Lane who went above and beyond yet again. I’m so pleased I deal with DialAFlight as her service is of the highest quality.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Great service from Donovan as per usual
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Thank you for a great service - always on the end of the phone when we had a query and able to help.
Lucy McNab was excellent!
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Really appreciated the call the day before we left to ensure we had all docs and reminding us to check-in. Thank you!
Stacey Rayner is a Rock Star !
We trust DialAFlight always - and staff so friendly polite and efficient - well done
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
It would have been very helpful to have had the literature given at the "meet & greet" on arrival in Windhoek a month before departure to familiarise with routes between accommodation.
Thank you for your help with this booking
Excellent service as always
Always select a great hotel and good flight options. Fantastic service!
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Kieran and team are amazing
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
Palma's picturesque Old Town may seem an unlikely gastronomic getaway but those who fancy a stay in Mallorca's capital can take their pick from about 3,000 places to eat.
Creative chefs have been lured here by the abundance of fresh produce, including seafood, Mallorcan black pig, sea salt, olives and almonds.
Gourmet markets have sprung up in the maze of medieval cobbled streets, full of tempting smells of cheese, herbs and bread.
Palacio Can Marqués, an 18th century mansion in the Old Town transformed into a stylish boutique hotel, makes the perfect base for a weekend of gourmet delights.
Beyond the lobby, with cathedral-high ceiling and soaring staircase, there are 13 individually decorated suites mixing original features - wood panelling, honey-coloured stone floors, outsized fireplaces - with bold art and hand-woven Nepalese rugs.
The courtyard garden is ideal for a chilled glass of cava. Then have dinner under the restaurant's vaulted ceiling, where Belgian chef Cedric Lebon serves up French and Mediterranean classics - a top choice is a three-course meal of onion soup, a succulent sirloin steak and an irresistible Ile Flottante (meringue and cream).
If you should spot distinctive hexagonal-shaped boxes at Palma Airport and are curious to know what's inside them, you won't find odd-shaped hats but a family-sized ensaïmada - Mallorca's emblematic pastry.
Ensaïmada are thought to date back to the 17th century - some believe their coiled shape was inspired by Moorish turbans - so where better to try them than at the city's oldest cafe, Ca'n Joan de S'aigo? It opened in 1700 and - with ornately-tiled floor and marble-topped tables - still exudes old-fashioned charm. Go for a selection - dusted with icing sugar, topped with apricots and stuffed with pumpkin jam - and order hot chocolate so thick you can stand your spoon up in it.
For a modern take on tapas, head to sleek El Camino. As in its sibling restaurant in London's Soho, Barrafina, you might have to queue for a stool at the long wooden bar, but where better to nibble on plump green olives and sip cava?
The menu celebrates seasonal Mediterranean produce such as goat's cheese stuffed zucchini flowers or perfectly grilled octopus in a tangy mojo sauce. Don't miss the divine Tarta de Santiago (almond cake).
La Rosa Vermuteria & Colmado is a retro tapas bar with a twist - and a long list of vermouths (still all the rage in Spain).
A Negroni is a mix of Vermouth, gin and Campari - served with slivers of iberico ham, to precede hearty local dishes such as cod croquettes or milk-fed lamb chops.
At the two-storey Mercat de l'Olivar stalls were piled high with vibrantly-coloured fruit and local meats and cheeses. In the fish market, swordfish heads sit among slabs of tuna and you can dine on oysters and sushi, or buy prawns and have them grilled in one of the bars upstairs.
To stock up on gourmet goodies, head to the older and smaller Mercat de Santa Catalina on the seafront. Pick up Flor de Sal d'es Trenc (sea salt) flavoured with hibiscus, sobrassada sausage, made with indigenous black pig, and jars of ramillete tomatoes - perfect for spreading on bread to create pan con tomate.
Smaller still, La Pajarita Bomboneria is an old-school deli that's been in the same family for six generations. As well as speciality charcuterie, they stock local Cabraboc gin, Cas Misser olive oil and Binigrau wine.
Fera Restaurant and Bar is in a beautifully restored old palace, combining ancient stone archways, sleek furniture and art-filled walls. Innovative creations from Austrian-born chef Simon Petutschnig really sets it apart.
Making full use of the bountiful produce - along with the restaurant's organic garden - he blends local and Asian flavours to create 'borderless Mediterranean' cuisine.
The seven-course 'Art tasting menu' was both decorative and delicious. Sea in an Oyster Shell - an oyster, mussel and organic caviar - came on a bed of volcanic stone with shells, seaweed and waves of dry ice. Wagyu beef with textures of potato, apple and parsnip was followed by a sublime chocolate dessert with bites of brownie, mousse and the Japanese citrus fruit yuzu.
Just like Palma, it was a feast for all the senses.
First published in the Daily Mail - April 2020
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements