Your calls always answered within 5 rings.
Very friendly staff
Amazing, thank you Courtney!
Thank you Rebecca Wilkie
All good as promised and helpful Mr Harvey
Ewan understood our requirements clearly and put together an excellent itinerary. We'll be coming back - once we've saved up!
The flight from London to Manchester was rescheduled by BA as not enough time in between flights.
The itinerary worked perfectly.. some delays of course (as ever) but good flights and seats. Virgin Dreamliner excellent
The attention to detail you get from the staff is amazing. Knowing you have 24/7 back up is very reassuring. Many thanks to Amy and the team for everything. They are always there to help.
When our Air Tahiti flight was cancelled you moved us to Air France quickly and helpfully. Many thanks!
So helpful and efficient and your app is great too!
I recommend you all the time
The trip was amazing and all the flights worked perfectly
Awesome. Just excellent
All went very well
Very good service = been using this for my last three trips aboard and will use them again
Nicole and her team were wonderful! She went to such great lengths to find suitable flights and then willingly helped me with so many issues over the formal requirements. I honestly couldn't have made this trip without her. Always a cheerful and calming voice on the other end of the line when I was on the verge of panic. I can't thank her enough!
All in all, my trip went well. Mission accomplished. Thank you and looking forward to book again in the future.
Grant is a great asset to your company and has been helping us holiday since 2012.
Very good service. Thanks to Jessica and Howard and the rest of the team.
Brilliant holiday in Bora Bora and Tahiti!
We were delighted with everything DialAFlight did, from the original organisation and booking to changing flights because of the coronavirus outbreak and alerting us to floods in New Zealand that affected our plans. Brilliant from start to finish and special thanks to Marco who went above and beyond to help and advise. I would definitely recommend DialAFlight.
I’m all in favour of security checks but we had to stand in a queue of about 1000 people at LA to get through immigragtion. Of the 44 kiosks available 2 were in use initially which went up to 6 after 1 1/2 hours as they returned from lunch. One airport I will definitely avoid in the future.
Whole trip went well apart from both Air NZ flights being delayed. Thankfully it did not cause any problems.
Toby was very helpful and picked lovely hotels. Made our honeymoon memorable.
Jake was so helpful and he helped us with a payment plan. I would highly recommend your service to our friends.
Jamie was excellent and very responsive to my queries.
Samuel was very helpful, our holiday was great.
Reece was very helpful and professional. I will definitely use DialAFlight again - excellent
Around the cool of the pool at the Bon Sol hotel there's a favourite game that's played every year. How many times have you been here before?
'Eight!' Cries a nine-year-old girl from Edinburgh. 'We're here every summer!' pipes up a young girl from London. 'This time we're staying for six weeks!’
We may have been on only our second visit to this clifftop gem a mere five miles from the Mallorcan capital of Palma, but as long-term devotees will testify - the hotel's repeat visitors make up a staggering 80 per cent of guests - the draw to this refined yet blissfully family friendly hotel is as unmistakable as it is unavoidable.
First opened as a guest house in 1953 by the father of the current owner as a means of providing company for his lonely wife, news of the delightful views over the Bay of Palma spread fast.
It is somehow fitting that one of the first guests was Errol Flynn, whose love affair with Mallorca began when he spent his honeymoon on the island in 1950, following his marriage to his third wife, actress Patrice Wymore.
For as soon as you enter this grand old Spanish stately home complete with wood-panelled telephone booths, portrait-lined walls and a sweeping cherry tree staircase guarded by a gleaming suit of armour, you are instantly transported to more debonair times.
Elegant touches are every-where. From corridors and cosy corners dotted with antique ceramics and objets d'art to the imposing main dining room with soaring arched windows and echoes of the Savoy, this is the home of a family who don't see why having a family should get in the way of enjoying the finer things in life.
So if you want to take your little ones to a grown-up, gourmet dinner - starched linen tablecloths, heavy velvet drapes, strains of a grand piano - waiters will happily find a cushion to add a few inches height to the red velvet seats and provide children's menus with colouring pencils to match.Equally, if you yearn for a grown-ups dinner that actually requires you to dress up and lasts longer than 15 minutes, the exceptional kids' club is there to help you out.
Ably run by one of the most sweet-natured young women I have come across in a decade of childcare, it will feed your children at 6pm and keep them happily entertained until 9pm. That's right - aperitifs (for you, not them), a four course meal and three hours of uninterrupted conversation all on half-board. Worth the flights alone.
For less fancy family suppers - in shorts and flip-flops - head to the more informal beach restaurant and breathe in the sea air from the charming stone terrace perched over the bay. And vegetarians are well catered for too, with a dedicated menu.
Each of the 93 spacious rooms and 53 beach villas are bright and uniquely furnished.
Labour of love
The subtropical gardens of the Bon Sol - a mass of palms, mulberry, olive and fig trees, interspersed with oleander, hibiscus and bougainvillea - are testament to a 20-year labour of love.
They also make for a magical backdrop to the hotel's three swimming pools and waterfalls - all set on separate stone terraces that tumble down to the sea - each with refreshing salt water.
Below the patio and bar area are two more terraces lined with sun loungers which form a semi-circle above the small, sandy beach. Perfect for a bracing change of scene - or a spot of snorkelling.
Even the journey back to the room at the end of the day is a delight. Bon Sol bathers are transported back to the main body of the hotel through a series of lifts and deliciously cool underground tunnels. One contains a small, yet immaculate chapel, a reminder not only that this, at heart, is a family home but that there is a touch of the divine about it.
What makes this hotel so special is the warmth of the family who run it.
Ancestral portraits may hark back to the couple who first envisaged the possibilities of this particular paradise. But it is the charming current owner Martin Xamera and his welcoming wife Lorraine who infuse the place with the magic it has today.
Many hotels aspire to being a second home for their guests. The Bon Sol can truly say that it is.
First published in the Mail Online - May 2017
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