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Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Always very helpful and a pleasure to book with.
Other than the changes with the flights everything else was great
Amazing customer care
Excellent service
None. Good service
Alfie was very helpful, as usual and ensured all went smoothly
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Excellent service and they were there for me when I needed assistance. Will definitely use again.
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All perfect!
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Connecting flight from Heathrow was delayed because of fog in Delhi, causing us to miss the connection to Goa. Seven hour wait for the next flight.
Great service yet again
Brody once again has provided excellent service and planned our holiday to perfection
Edward Scudder is a star - above and beyond. Quality service
Absolutely seamless holiday to Goa with all the flights booked with Rosie at DialAFlight Thanks again
As always, excellent service especially by Gino. If only BA could learn a thing or two from you about customer service.
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Aiden is great and always most helpful as are all your team!
Sometimes those old sayings are absolutely spot-on. I'm thinking of 'it's an ill wind...' and 'every cloud has a silver lining'.
We don't wish problems on anybody...but there's no denying that the troubles of the euro, and to a lesser extent, the Russian economy, have benefited British winter holiday fans, particularly those heading for the top French resort of Courchevel.
Courchevel is chic, ultra fashionable and at the heart of one of the most extensive and fabulous ski areas in the world, Les Trois Vallees. Now a combination of factors means this breathtaking resort, despite its pricey image, is becoming even more affordable for British holidaymakers.
In fact, although there's no shortage of very high-end hotels and restaurants, there have always been ways of having wonderful holidays here without breaking the bank.
Britain, years ago, made the momentous decision to stay out the Euro zone - and how that resolve is paying dividends now. The pound is currently so strong against the Euro that holidaying in even a top resort such as Courchevel can be cheaper in real terms than it has been for years.
There has also been a perception that the popularity of Courchevel with free-spending Russian skiers has somewhat artificially pushed up prices, particularly during previously cheaper weeks in January, which is when the Russian New Year falls.
Well, guess what, the rouble has found itself in all sorts of trouble lately, hitting in particular the upward mobility of the Russian middle-class. This means that, while there's not a sudden total absence of Russian guests, many are tightening their belts and forgoing a holiday in the Alps this year.
The belief that too many Russian visitors - with a somewhat over-hyped reputation for loud behaviour - was altering the dynamic of resorts such as Courchevel has been something of a myth anyway, certainly an exaggerated fear. One of Courchevel's great strengths has been its cosmopolitan atmosphere. It's believed that skiers and boarders from 45 countries visited last year - a united nations of snow lovers if ever there was one. It prides itself on its international ambience.
The British are the resort's most important international clients, making up 33 per cent of visitors last winter. Russians made up little more than five per cent, and that could well decrease this year. You'll find more Russians are heading for the slopes of Sochi than Courchevel this winter.
The strong pound also means that the cost of those essential components of a ski holiday - equipment rental, ski-pass, lessons, mountain lunches and apres-ski - have taken on a more comforting look. It will also surprise many to learn that a six-day adult Three Valleys ski pass costs just two euros a day more than the equivalent Dolomiti Superski pass in Italy, usually perceived as a much cheaper country in which to ski. A Three Valleys pass covers 170 lifts and 600kms of runs. Courchevel also has eight free ski lifts easily accessible for beginners, and four free ski travelators. For under fives or over-75s, the ski pass is free. Reductions apply early and late season.
As at any resort, you can push the boat out at lunchtime. But Courchevel also has a good range of affordable lunch spots. One that comes to mind is Le Bel Air, at the top of the Ariondaz lift, where the food is good and prices reasonable. It has a lovely sunny deck too, by the way.
Les Chenus, at 1850, serves exceptionally good burgers at sensible prices and has a plat du jour at 11 euros. And the restaurant at the top of the gondola from La Tania is also known for not ruining the holiday budget.
Incidentally, each of these are also handy for non-skiing members of the party to meet up for lunch, being accessible by lifts pedestrians can take. Le Courcheneige, on the easy Bellecôte run a little above the village, with a stunning south facing terrace, has a plat du jour from 15 euros.
The village boasts a wide range of good value restaurants - including pizzerias, Savoyard speciality venues and creperies. And even some Michelin-starred establishments are astonishingly good value, such as the Azimut in Courchevel Le Praz, which has a daily menu from 30 euros. This winter could be the perfect time to raise a glass in Courchevel!
First published in January 2016
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