Slight hassle with the taxi transfers to and from the airport. After a few messages, and a phone call from our hotel to our driver for the return journey, it all resolved itself.
It was great to have email communications as the date of travel was near and also to have telephone numbers where I could ring and speak to someone immediately. Great all round - thank you Ivor
French passport control a TOTAL nightmare. EU queue of about 20 people. Non-EU queue about 5,000 people. Only found out afterwards that as one of us still has an EU passport we could both have gone through the much smaller queue! You might want to let your customers know about that.
Excellent help when my flight got cancelled due to air traffic control issues. All sorted out for me. So grateful for the help
Always very helpful and reply immediately to queries. So much better than booking online
Helen Jones has booked my family bookings for the past 25 years. Excellent and meticulous and her aftercare service is appreciated
Another trip planned and delivered exactly to my requirements. Thanks again to DialAFlight.
Your speed of response (like the competence that follows) is a winner - please don't take on any more satisfied clients than you can handle!
Very efficient and love having your app - very reassuring always. Highly recommend.
Everything was OK apart from the company Hoppa Go which you guys provided us to pick us up from the Paris airport and take us to our hotel did not show up and we had to pay for our own taxi to take us to the hotel..thay was disappointing.
Have travelled with you for some years now and always pleased with the service
Thank you Helen and team for another good flight.
Excellent. Will recommend to friends. Flight and Beau Rivage Hotel the best. So easy flying from City airport. You really are a great team
Absolutely flawless! Tammy is a marvel. Thank you so much
Problem with recent EasyJet booking. Luggage not booked. Otherwise excellent service.
We were caught by the Saturday chaos at Heathrow which meant a 5 - 6 hour wait at Marseille before they sent a Jumbo out to take two loads home. Have just recommended you to a nephew!
Very polite, helpful, friendly staff, always a pleasure doing business with you.
Superb service - rare in this world today - and highly efficient.
We have used DialAFlight for many years and will continue to do so. Never let us down, impeccable service, many thanks.
Another great break. Hotel was excellent and highly recommended. Thanks Shaun.
Lauren has been excellent.. our first experience with DialAFlight and will be using again. She kept us informed with flight changes and I have recommended her to friends and family
Thanks for looking after me
Once again, Tommy provided me with another excellent trip. Even with some uncertainty from the political situation at destination I was provided with reassurance and flexible options. Trip was fantastic and ran smoothly. Will be booking my next trip with him. Legend.
Just keep giving excellent service and support.
Nice to know you sre there at end of phone if needed! May need help to get back from the hotel the mini bar deposit of £50 less city tax! Everyone always helpful and nice, so hopefully the staff get treated well and valued.
Richard, as always, organised a great short break ably supported by Max. The Hotel Six recommendation in Paris was a great find.
I have been dealing with DialAFlight for personal travel since I retired in 2005 and for business travel many years before that. I very often had to change flights at the last moment due to the nature of the clients I had and there was never a moan from DAF who dealt with changes efficiently, always returned calls and made sensible suggestions
The French Riviera was once described by Somerset Maugham as a sunny place for shady people. For its film festival, Cannes - with six five-star hotels and 24 four-star - becomes a melting pot of movie stars, wannabe exhibitionists and billionaires. Deals worth tens of millions are done during the 12-day event.
One-time Lord Chancellor Lord Brougham is seen as the founding father of Cannes. In 1834, he set out for Nice, but a cholera outbreak prevented him from travelling further and he found himself stuck in Cannes, then a small fishing village. It was love at first sight and he spent the next 30 winters there, acting as a remarkable one-man tourist board for the town. Soon aristocrats from all over Europe were flocking there.
Lord Brougham's statue overlooks the harbour, now teeming with Russian oligarchs' super-yachts. It's worth a stroll along the Jetee Albert Edouard to see the excesses on show.
The epicentre of the festival - this year's was the 68th - is Le Grand Palais, where the red-carpet premieres take place in the Grand Theatre Lumiere. The top films compete for the coveted Palme d'Or.
The festival revolves around three iconic Art Deco hotels - The Majestic on one side and The Martinez (its top suite costs £35,000 a night during the festival) and The Carlton at the other end of the promenade known as La Croisette. The Carlton featured in Hitchcock's To Catch A Thief. You do not need to be a guest to enjoy a sundowner there.
A few miles up the coast is the Hotel du Cap at Eden Roc. Stars including Brad Pitt, Leonardo DiCaprio and Clint Eastwood stay here. The Eden-Roc restaurant is perched right at the top of the Cap d'Antibes. You can dine and spot A-listers lounging by the pool without being a guest.
Just outside Cannes is seafood restaurant Tetou, facing the beach at Golfe Juan. After a long day promoting Kung Fu Panda 2, Angelina Jolie and Brad Pitt had dinner at Tetou - I hope they remembered to take cash, as it doesn't accept credit cards.
If eating at The Majestic or The Carlton is too pricey, try the restaurants around Rue du Bateguier behind the Grand Hotel (such as La Mere Besson), or relatively cheap and cheerful Italian restaurant, La Piazza, in the old harbour.
The best reasonably-priced seafood is served at Gaston et Gastounette (the second floor has tables facing the sea).
Most of the beaches on La Croisette are privately owned by hotels. But if you baulk at £24 for a sun-lounger, there's a free beach opposite The Majestic at Plage Mace and another behind the Palais, at Plage de Casino.
The winding Rue Sainte Antoine is brimming with restaurants where you don't need a reservation (the Auberge Provencale is a favourite). Walk off dinner by continuing up to the clock tower and the ruins of the floodlit Castre Castle, for the most breathtaking view of the Bay of Cannes.
Last year, Leonardo DiCaprio hosted a party in an enchanting villa in the surrounding hills. While models reclined by the pool and DiCaprio served pizza, I visited the beautiful Lerins islands, where the Man In The Iron Mask - played by DiCaprio in 1998 - was incarcerated for 11 years.
The neighbouring island of St Honorat is home to a Cistercian monastery called Lerins Abbey. It has a wonderful open-air restaurant, La Tonnelle, overlooking the sea - the grilled lobster with rosemary and onions is alone worth the pilgrimage.
Each year hundreds of people descend on Cannes hoping to be discovered, but few have been as lucky as Grace Kelly. In 1965 she arrived for the premiere of The Country Girl (for which she later won an Oscar). She was set up on a date with Prince Rainier, and within a few months the couple were married, with Kelly becoming Her Serene Highness Princess Grace of Monaco.
I wonder if anyone met their Prince Charming this year...
First published in the Daily Mail - July 2015
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