Your calls always answered within 5 rings.
You have a great team
Big thanks to all especially Tommy E!
United were very good - enough drinks provided throughout the flights and something edible to eat out of every tray. Polite caring hostesses. Excellent app especially the bag tracking and boarding reminders
We had a great holiday - the Drake Bay and Oxygen Villas were lovely as was the Cheyote Lodge, although food was not great. The small plane flight to Drake Bay was amazing! Costa Rica was lovely. BA was a letdown on the return.
Vernon is a rare hero! Calm, professional, proficient and pulls a trip together in minutes.
Great service from Lee. Our flights, hotel and transfers were to a very high standard and resort was perfect. Booking was smooth and trouble free. A fantastic holiday!
Absolutely everything went as planned as we have become accustomed to booking through DialAFlight. The hotels were excellent and the transfers between locations and excursions were always on time and professional.
Thanks to Jenson everything worked perfectly
Everything brilliant as usual. Thank you Jenson for organising a great holiday.
Excellent support and advice
Another wonderful adventure booked by Libby
Although my travelling experience was disrupted by two cancellations each end of the trip your representative Bradley looked after me very professionally
DialAFlight are absolutely brilliant at helping with flights and holiday plans. Very reassuring to have their back up and support whilst away. Thoroughly recommended.
All of the travel and connections worked to plan and the whole thing was stress free.
Well done DialAFlight. The whole trip went smoothly. It was a nice touch to have an adviser call me a few days before the trip to check that all was well and I had all the necessary documents. Also to have the seats booked ahead of check-in was convenient.
Stan Castle was brilliant as usual, Initially we were booked into a hotel in Tulum, but its reviews were awful, so Stan said you are not staying there and booked us into another hotel with a better room and £1400 cheaper than the original and the hotel was excellent
This isn’t the first time we’ve used DialAFlight. The customer service and attention to detail always exceeds our expectations. We have another 2 holidays booked and I’m sure there will be more to come.
Keep doing what you are doing. It works well
Wayne has provided an excellent service
Great as usual
Philippa is always top dollar at helping
Good service - will use you again in the near future
Charlotte is the best interchange hub I have experienced to date.
Awesome experience thanks to Callum. He is truly amazing
Staff are always professional, polite, friendly and extremely helpful.
Good to establish a relationship with one agent - Lucy was very engaged. Any follow up queries handled well by others.
Ewan and Lee were super helpful and responsive helping with any questions and were on the case for us when klm changed our booking and got this resolved to our satisfaction quickly by looking at a number of options for us. Thanks for helping us have a fantastic holiday.
Make customers aware of the problems of transiting through USA airports
Excellent in every way as always. Thank you, Adam!
Even in the communist era, Yugoslavia attracted holiday-makers in large numbers from western Europe, including a devoted following from Britain.
It was in marked contrast to the likes of East Germany or Romania and other Russian-dominated countries which were far from being contemplated as holiday destinations.
But Yugoslavia's then ruler Marshal Tito understood the concept of a market-based economy and often upset Moscow by running his country on a communist model very different from the Soviet-approved version.
More than Dubrovnik and Split
Many British visitors flocked to Dubrovnik and Split in those days. After Yugoslavia dispensed with communism the whole region faced a decade of strife which meant a hiatus in travel there - but with peace, the independent country of Croatia was to emerge with Dubrovnik and Split quickly reclaiming their status as star tourist attractions.
And it rapidly became apparent there was much more to Croatia than most realised. For a start, it has more than 1,200 miles of coastline and 1,200 islands. Most of the islands are just blobs of rock in the Adriatic, but of the 50 that are inhabited several are destinations in their own right. Hvar is a perfect example.
What they all have in common is that they have come to the package holiday party very late. For many of the islands it's not just that the Tito regime didn't develop them as holiday places, visitors were actually banned: Tito feared a seaborne invasion (from the West and probably the East, too) so there were elaborate early-warning stations and other defensive structures intended to protect Yugoslavia.
Even today, on many of the smaller, uninhabited islands, visitors are not allowed to stay overnight - but this is now for environmental rather than defence reasons.
So the unexpected benefit of this is that while many other Mediterranean islands were throwing up tower-block hotels and ploughing up vast swathes of countryside to build airports, Croatia's islands escaped the worst excesses of modern tourism that can mar some destinations.
This nation's charm resides in its natural, unsophisticated but thoroughly stylish ambience. Many of the island towns are perfect gems - including places such as Sibenik, which is an architectural treasure trove.
Pride of place here goes to the Cathedral of St James, built in stone between 1431 and 1536. Sibenik, like the Swedish capital Stockholm, is built over an archipelago. The city is an intriguing maze of narrow alleys and squares with a host of fascinating small shops and fine places to eat.
Rovinj nestles in an arm of the Adriatic where Croatia meets Italy. It has the look of a mini-Venice with narrow streets of sunburnt buildings dominated by the campanile of the Church of St Euphemia.
Another delight is Trogir, set on a small island between the Croatian mainland and the island of Ciovo.
Founded by the Greeks, it was later influenced by the Romans and Venetians.
It is a wonderful mixture of churches, palaces, towers and fortifications. Its Romanesque-Gothic quarter is one of the best-preserved in all of Central Europe.
An ideal hide-away
One of my favourite places is the former fishing village of Novigrad: the perfect away-from-it-all place to enjoy peace and quiet. If you're looking for a busier environment then head for Dubrovnik, the famous walled city that found itself on the front line of the civil war in 1991.
Like Venice, you have to see Dubrovnik to understand its attraction. The churches, palaces and ramparts are remarkable, with style and history combining in perfect harmony. There are lots of bigger resorts that offer a base for a beachy holiday. It is hard, however, to resist the attractions of Split.
The town offers a pedestrianised waterfront and smart ambience.
The stunning palace of the Emperor Diocletian is in the centre, where you can shop in an underground palace complex or sip cocktails within arm's reach of ancient columns. Perfect.
First published in the Mail Online - January 2019
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