Your calls always answered within 5 rings.
Tristan deserves recognition for his knowledge and for exceeding my expectations. Great service as always.
Jamie was very helpful and his recommendation to fly with Turkish Airlines worked well for me.
All good!
Great holiday as usual. Thank you for planning, Kylie.
Another excellent experience from start to finish. Thank you Finley!
Trevor was superb - he got us extra leg room for both flights to and from Vietnam and the hotel he booked for us in Hanoi was amazing with a rooftop bar and in a very good location
Always use Gavin - very efficient no problems
We originally had a flight booked via the Middle East and DialAFlight arranged another flight. The information and checking in before the flight was great and eased our nerves knowing DialAFlight was only a call away and there to support us.
Maybe a message before the return flight would be nice with a reminder to check in. But not an issue.
As always Michelle and her team are amazing
Says what it does on the tin
We thank Niall and the team so much for their help and advice to get us home from Asia as he did during the problems recently.
The exo transfers were excellent. Always on time and good communication. Hotels were fabulous too. Only thing to make it better were few issues with the planning of timings but luckily I read through well and identified before we left.
I always use your company for long haul and they are always excellent
Brilliant service. Slick, efficient and excellent quality. Another great trip organised by Darryll
Our return flight was cancelled due to the Middle East events however Roy managed to secure a separate flight home which was a miracle. Every time you called someone would pick up the phone, and we were not left holding or waiting. On top of this the knowledge they all hold, is so valuable when booking long haul holidays.
Perfect holiday, thank you.
I always use DialAFlight because they know what I want and go above and beyond
The service was excellent from start to finish.
Couldn’t have been happier and very impressed to get the relevant international flight change options within 30 mins of my asking.
The hotel in Vietnam was excellent and we thoroughly enjoyed the river cruise that was booked for us. From choice I would not stay at The Clan Hotel in Singapore again as the booking in process was slow and the room had very little room for us to put clothes. On the good side it was very close to the Metro which gave us access to the city centre.
Simon listened to what we wanted and went back and forth till we reached a final plan. The guide in particular was amazing in Vietnam, helpful, knowledgeable and totally reliable. So your agents in Vietnam came up trumps with this trip.
As always, a professional service. Simon Pitman is a first class sales manager, great communication and kept us updated with changes. Have recommended to many friends over the years
No issues. Everything was fine
Very pleased with all the bookings arranged by Dylan
Great service, always available to offer support.
Fantastic service and knowledge of the trip We will be in touch in the future
All outstanding. Jerry could not have been more helpful when there were requests to change seats/upgrade ... also when a member of the group broke her ankle he orgnised special arrangements at either end.
You always look after us
I have already recommended DialAFlight to many of my friends.
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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