Your calls always answered within 5 rings.
Roy Copeland always delivers above and beyond
Darryll was incredibly helpful throughout our booking process. He found us a great deal and when our return flight was cancelled he responded very promptly to book us alternative travel with minimal time difference.
Erin was great. She found me a good priced flight exactly as needed. She responded quickly and efficiently to my queries.
Adam always goes above and beyond.
Thank you to Carina for helping us when our flight was cancelled
Thank you Kieran for getting all the arrangements spot on.
Excellent service as always
Despite a technical failure of an aircraft causing us to miss our connection DialAFlight managed to secure our previously booked Business Class seats on the final leg of the journey despite the airline telling us that there were none available!
Don’t like Virgin beds!
Apart from putting together a great flight/car hire package, when my flight with BA was cancelled the support in sorting out what I needed to do was first class. Will certainly use them again
I needed to change my return flight at short notice because my mother was ill and it was such a relief to have professional, responsive and understanding help from Kylie
Very pleased that we engaged with DialAFlight for our recent trip to North America. We were initially looking to book direct with the different companies but DialAFlight were recommended. We were able to secure cheaper rates compared to others in our party and the itinerary was in one place and handled by a single person. Will certainly look to use DialAFlight again
Excellent service as always. Thankyou Declan and Orlando
Icelandair very good … except no lounge at RDU. They need to fix this!
Very happy with the service from DialAFlight. Would use again
Brody was amazing, very helpful throughout the booking and he kept us updated. We will definitely be back.
Again just perfect! From start to finish. Greg Mountford never fails to deliver
Thank you Graham Parkinson for great service, we had a fab trip
Always 5* service
Karl delivered as always
Great service from Matilda and prompt replies always
Thank you so much for all your excellent help and advice! We had an incredible time and will certainly recommend you to our friends and family.
Went above and beyond when problems happened whilst away with cancelled flight and delayed bags. Special thanks to Annabelle, Harry and Conrad
Great app, quick to answer phone when we had a question re ESTA forms. Top company.
Excellent service as always, thanks Trevor
All was great, thank you
Nothing to do with you, but we would not fly with American Airlines again. The staff, food and flight were fine but we had a terrible delay and they didn’t tell us anything. We had to sleep on the chairs in Chicago airport. But thank you for your excellent service.
Great help from Rebecca and the team
As usual Roy and his team were brilliant, very helpful. Why go anywhere else?
Amazing holiday organised by the lovely and efficient Saf. We will be booking again!
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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