Your calls always answered within 5 rings.
Thank you Patrick Howe for organising our trip which we very much enjoyed.
Wonderful experience once again with DialAFlight
Please don’t book us on BA again. Business class expensive and disappointing.
Roy as always was great, very helpful and always happy to make sure that you get what you have asked for.
Very professional with someone always at the end of the phone.
Will always use DialAFlight and Luke is the best!
Warren organised a wonderful holiday for us in Vietnam.
Perfect as always. Thank you Cody, you're amazing.
Cannot fault DialAFlight - they go above what you’d expect from any company, excellent service.
There was always someone available to answer any questions.
Great service and all went well with our holiday
I am so impressed by the quality of service and expertise I received from Sarah and Singapore Airlines were brilliant. I will definitely be using you from now on.
Good clear advice, competitive pricing and excellent communication. Felt valued as a customer.
Mark Cushway looked after my needs perfectly
The service has been absolutely great thank you. Clear and timely communication and very reassuring that there is always someone on the other end of the phone when you need them, as we did. I have recommended you to 4 other friends who have used you.
Brilliant! I travel a lot and first time I used DialAFlight. Perfect transition. Will definitely be using them again
Best plane l've been on. First class service.
Been booking with you for years - never let us down
I was given great advice, can’t tell you how much we appreciated it, would definitely book again. A big thank you to Sean and his team
Stacey is always brilliant.
Conrad, and his colleagues when he was out of the office, were incredibly helpful and offered lots of advice and support. Our holiday was incredible
I have been dealing with Zak Morgan for probably 15 yrs - superb personal attention, a rarity these days.
Thank you to Elliot Webb for all the help and support. Amazing
Everything was excellent and Dubai was amazing. Thanks Dale
Excellent price and excellent hotel in Hua Hin. We couldn't have got this deal ourselves. Please thank Cody for arranging this
Our return flight was cancelled by Virgin however they booked us on the next day's flight with BA and will compensate with another holiday
My only comment is how inferior BA are to other airlines on these routes. However I suspect they were chosen as they are the only airline flying direct to Hyderabad. A great service overall by Owen and his team
Gavin was so knowledgeable and helpful. Brilliant service and will definitely use again and recommend.
Lee, who I always go through, is outstanding
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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