Your calls always answered within 5 rings.
Great service
Excellent organisation by Brody
Grant was very knowledgeable and amazing throughout the whole journey
Scott has been amazing. He is a huge credit to your organisation. He could not have been more professional, patient and helpful.
Many thanks to Jeff Lee and his team for excellent service
Amelia is very competent and attentive - as such we are very confident using DialAFlight services
The war in Middle East made me appreciate booking through DialAFlight more than ever. Gareth made it so easy to change flights and get home.
Another well organised trip through DialAFlight. Great communication, thank you Hannah
Tristan helped us get home when our flights were changed because of the war. He rebooked flights and did all the work. He phoned us in Thailand too to discuss the options, which we really appreciated. It was a very stressful time!
Everything was perfect and Darryll our coordinater was very helpful.
Everything went like clockwork. There were multiple flights with associated transfers and it was all incredibly smooth and stress-free.
After 30 years of holiday booking through Dave and his team they never fail to give me the best advice and service, above and beyond expectations. They managed to get us home from Thailand despite the current challenging situation. Professional, friendly and simply madness to book travel through anyone else!
Excellent customer service and support. They’ve always been there for me when needed. I always recommend DialAFlight to friends.
Very pleased with the service. Informed about everything. Would definitely use again
Neil was so helpful and efficient in booking us a tailored solution solution. We stayed at four locations, each truly amazing, and no issues with any transfers along the way. Our family are so grateful to Neil for making this happen
We can't thank Harry enough - our trip was all we wanted it to be and more.
Fabulous, well organised holiday. A big thank you to Deborah and Ellis
The app was helpful on our main flights but did t work for the internal flights. Otherwise all good
It is always a pleasure working with Eve as she knows us so well. We simply give a budget with a few ideas and our holiday is taken care of.
The Anantara hotel was hosting a large wedding and it did impact our stay. If we had known we would have chosen an alternative hotel. Otherwise everything was brilliant!
Great service from Finley Bee.
Excellent service from Deborah. Only feedback for improvement would be around small details like exact times of pickup in advance (on the itinerary). A few perks would have been nice in the hotels, but overall still wonderful!
Great holiday - all hotels were great and all transfers were on time
Thanks for a fab holiday, everything went like clockwork. I’ll be back in touch when we are ready to book our next holiday. I’ve recommended you far and wide, I should be on commission!
Really good - only issue with flights was the first one back home was delayed which meant we missed our connecting flight and had to wait for another. Airline was not helpful so won’t use them again
Wasn’t your fault but we got dropped off at the wrong hotel in Krabi. Everything else was perfect.
We had an amazing time and look forward to booking again with DialAFlight. Stevi was amazing throughout and it was a honeymoon trip to remember.
With DialAFlight, every trip exceeds expectations, thanks to a personal contact who knows exactly what we want and expect.
All very good - well organised and on time
Outstanding all round!
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
RELAXING MASSAGE
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
BEACH BARBECUES
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
BUZZING BANGKOK
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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