We had to contact the emergency number and spoke to Russell. We wanted to bring our flights forward due to government advice to return to the UK at the earliest opportunity. He dealt with our request speedily and efficiently making the whole process stress free.
Once again Otis was fantastic. He delivers everything we ask for and keeps us updated with a friendly professional attitude. Over the years we have booked many of our holidays through DialAFlight. I have recommended him to lots of family and friends and they too have been very happy with him.
We much appreciated the phone call prior to leaving for Krabi. The Eva flight was excellent, slight delay on departure but flight arrival time made up en route. The in-flight meals were extremely good. We were greeted upon arrival at Bangkok and escorted to their Domestic departures. Really good travel arrangements.
We very much enjoyed the holiday but the second hotel was on a hillside and we had around 180 stairs to the beach. My wife has a medical condition and she struggles with stairs. But the firdt hotel, the Layana was lovely.
Really impressed with all aspects of our flights and again Dennis and the team were terrific. Thank you for another safe journey with DialAFlight.
A great service, thanks Ian
Everything went to plan - good communication and Destination Asia were very helpful and supportive
Very pleased with service. Kylie very helpful.
Best holiday ever
Kelly was amazing. A great holiday
Brilliant customer service.
As always, Laura and Kylie organised everything perfectly.
DialAFlight excellent , airline appalling
Had a fab holiday everything was great and well organised. Transfers on time and professional. We even got an upgrade in Bangkok which was super. Thanks for everything we will be booking again for next year. Great customer care
It was a pity the Business Class seats were not together
Very helpful and competitive pricing. Dealt with all queries very professionally. Would recommend to friends and family
Great service every time
Jerry was very helpful and friendly
I wouldn’t recommend using BA on this route (Heathrow - Bangkok). Their service was awful, the crew were offhand and lazy (almost 10 hours between services on the return leg) and the aircraft were old, out of date, cramped and uncomfortable. DialAFlight did well, BA were rubbish.
Always great service from Saf who has been my 'go to' contact for holidays for the last 6 years. Never let me down and even has the forethought to call me the day before we leave to wish us a good holiday. How many other tour companies would do that!
As usual, everything excellent, thank you!
Excellent service as always. Definitely will use DialAFlight again.
Always efficient and friendly service.
Don’t waste time booking with anyone else everything was so smooth. Brilliant, thanks.
Excellent as always
This is the first time I have used DialAFlight following recommendation. Communication has been great either via a phone call or the phone app. All connections were great. Always there waiting ahead of time with smart drivers & clean cars. Water was always provided. I will be contacting you again soon for my next holiday to The Maldives. Thanks to Ted for a great job.
Everything went like clockwork- all pick up and transfers were perfect
Conrad’s choice of flights was spot on. He also came up with a cracking hotel in Hong Kong. Yet again really good service from Conrad and DialAFlight
I find thery're very helpful
I decided to stay longer and Barry and his colleagues went out of their way to rearrange my flights at short notice with the deadline fast approaching. Please pass on my thanks, they were very helpful
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
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