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Not the first rodeo with DialAFlight and yet again Kelly and the team were outstanding. Especially keeping on top of improving deals and suggestions right up until our departure. The speed of communications is important and at DialAFlight you're on it. Well done!
From the first time I spoke with Ellie. From making the arrangements tailored to our needs and the whole process to us coming back was all perfect.
Jerry understood our needs for a two week trip to Singapore and as he has been there we really appreciated his experience and expertise. We will definitely be recommending your company to all and look forward to booking future holidays with you.
DialAFlight is my go to place for booking long haul flights and special experiences. Leah Jessop and team are totally amazing. There when you need them and definitely deliver over and above
Keep up the great work!
Great service both through the booking, as well as travelling, processes. Thanks, as always, DialAFlight.
Our plans had to be changed twice, and they were done seamlessly by Michael, who I would definitely recommend to my friends.
Excellent service from Tom Cates, many thanks for your assistance.
Its always nice to be able to speak to the same agent and know they're there to help you.
Lloyd was a star. Got us home safely. Thank you.
Very well supported with booking process and throughout. Joey responded promptly when we were concerned about possible flight changes.
Our tour of Sri Lanka with additional nights in the Maldives was fantastic. All of the accommodation was superb and we had a wonderful holiday. What really impressed us though was the help and support after our fights home were cancelled. Nicole booked us new flights via Singapore and accommodation for the additional 9 nights before our new flights. It was a stressful couple of days until Nicole had everything sorted for us but the anxiety would have been off the scale if we didn’t have the reassurance that we were being helped by an extremely capable agent and a company that obviously cares about its customers. We will be telling our friends what amazing service we received.
Amazing support - thank you Gordon
Very happy with everything - information, itinerary and personal touch. Sophie was always available on the phone when I needed help.
Transfer from hotel to airport and back was excellent. Would ask that when added to itinerary pick up times be added.
Gareth went above and beyond and was very helpful
Have been travelling with DialAFlight for over 20 years with Jack and just come back after touring Asia for three months. All flights and connections were good. Once again outstanding 5 star service
Very helpful service and feedback was prompt when needed
I would like to take this opportunity to thank Dominic and his team for helping me out in booking my tickets.
All excellent.
Finn is THE MAN
Excellent personal service - thank you
Always efficient and reliable
Excellent as always
Doug was super helpful and an overall great experience - thank you
Ash was transparent when discussing our different options for our wildlife tour. This was high quality, reliable and the transfers, accommodation and tour were of good quality, on time and well organised. We will definitely use Ash again as he has given us the trust and confidence we want.
Would use Matt again every time for long haul trips - excellent service
Guy and the team are amazing. So good at what they do and have loads of expertise. Just come back from an unbelievable trip that went 100% without a hitch. Great company to deal with and I will defo use them again and for many years to come for sure.
As ever, Kieran was excellent and made this such an easy trip and took the stress out of travelling. He sorted everything and made it so much easier to focus on the more important stuff I needed to get done.
The flight from Abu Dhabi to Singapore was delayed by approx 17 hours which meant a lost day of our holiday.
Room service at my M Social hotel was brought by a robot called Auria. Welcome to Singapore.
It rang me up to say that it had arrived at my door. I popped open a flap in its domed head, took out my morning copy of The Straits Times, thanked it, and off it toddled down the corridor.
Glancing through the paper, my eye alighted on what I could only assume was a sensationally ground-breaking article entitled Where To Have Spontaneous Fun in Singapore.
Downstairs at the breakfast bar of the hotel half an hour later, I accidentally smashed a coffee mug.
The relentlessly cheerful coffee station guy - or quite possibly a more advanced type of robot - fell about in paroxysms of delight as if it was the funniest thing he had ever witnessed.
I took another mug from the rack and the coffee machine finished off my cappuccino with a foam portrait of my face.
After breakfast, my city guide was waiting in the lobby. She was wearing a safari outfit with mosquito net veil.
Our day commenced with a ten-minute bumboat (water taxi) ride to a neighbouring island called Pulau Ubin, which means Granite Island.
On the main island of Singapore, five million polite and hard-working souls live together on 274 square miles in multi-cultural harmony - closely monitored by CCTV. Pulau Ubin is a fraction of the size and has 38 inhabitants. The island is a recreation park with walking and cycle trails and viewing platforms raised above the mangroves.
Singaporeans as a rule aren't keen on either walking or cycling, said the guide, and neither was she. Plus she was terrified of being bitten by a mosquito. So she had arranged a minibus and driver.
The elderly driver, a native of the island, spoke in a harsh local dialect that made him sound furious about everything.
Soon after we'd set off, he saw a detached orange blossom lying on the track. 'Flower!' he shouted, slamming on the brakes. 'What sort of flower?' I said. 'Flower! Take photo!' he ordered.
A little further on, an adolescent wild pig was rooting around a litter bin. 'Pig!' he shouted. Guessing it was tame, like everything else in Singapore, I got out of the minibus and gave it an affectionate pat.
The other highlights of our island tour were some busy crabs, an old quarry, and an abandoned Thirties bungalow of stockbroker Tudor design.
Five exhausted Singaporean women - the only humans we encountered - flagged us down and implored us to give them a lift back to the bumboat jetty.
In fairness to Singaporeans, why would anyone want to visit raw nature when they can see 10,000 neatly labelled species of plant, including 1,200 types of orchid, arranged among the manicured lawns and flower beds of the magnificent Singapore Botanic Garden, while a full orchestra on the bandstand is playing a medley of hits from all your favourite musicals?
In the afternoon the guide took me to see the grisly Courts of Hell at Haw Par Villa, built in the Thirties by two Burmese-Chinese brothers with the proceeds of their Tiger Balm fortune.
The Courts are gory dioramas graphically depicting the torments and eternal torture of sinners in a Confucian version of Hell.
Every Singaporean child is brought here as a warning. Previously they were put in a sinister boat which entered Hell through a dragon's mouth; now they walk.
The guide speculated quite plausibly that this ghastly attraction was the main impetus behind Singapore's morally-driven economic miracle.
An hour later, chastened and shriven, I took my seat for the evening's Formula One race - to my mind a worse kind of Hell than the one I'd just visited.
Coincident with the start of the race on the Marina Bay Street Circuit was a violent rainstorm.
I legged it back to my room at the M Social, called Auria and asked it to bring up a beer and a sandwich.
Then I switched on the telly and watched the race via a camera mounted on the leading driver's helmet.
But only for about five minutes.
First published in the Daily Mail - February 2019
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