Your calls always answered within 5 rings.
Hotel in Athens not really a 5 star, but it was fine. Dreams - too many young kids and not much for teenagers
DialAFlight is fine but BA is not….expensive and has almost sunk to the level of Ryanair. BA needs to up its game and reduce its prices. It is not what it was
British Airways getting worse by the minute but this is not your fault!
Dominic and team were excellent, as always
Curtis was very patient and helpful
Flight home affected by the IT glitch last Friday - not your fault.
Really grateful for all the prompt assistance when needed - thank you Charlie and team!
Brilliant flights, hotel and transfer. Great. All smooth!
You did well but the airline didn't!
Munich airport a nightmare - not enough staff at immigration, fortunately had hand luggage. Terminal Two was torn up and had to go back to One for immigration and security. Very little air conditioning on one of the hottest weekends of the year. Just chaos. This for your info. Otherwise a great trip.
Some muddles but we have both learned from them.
Stevi Bourke found us an incredible family holiday which we will never forget and are so grateful for! We gave her our requirements and she quickly found us the perfect holiday for us and our two little ones. Thank you so so much!
Another well organised trip by Lucy. So easy to book - they listen to your needs and come back with the results, but more importantly are happy for last minute changes and adapt accordingly. We have booked another holiday with them already. Thanks team
DialAFlight agents are the best, Larry Anglin in particular in finding the best deal and options. On this occasion there was global disruption to flights and DialAFlight made sure I was informed of the situation by calling and sending an email. One can rely on DialAFlight for an excellent service.
Great trip, as usual
Cameron Bleasdale provided perfect support, assisting us in creating a fabulous Tuscany travel experience, 10/10. We'll be back for our next adventure
It is so nice to speak to a real person promptly, without holding and selecting multiple options, particularly when the service is also excellent. Many thanks to Abbie Magbagbeola who booked our accommodation and flights. I have recommended her at every opportunity.
The Dubrovnik plan by Christian was excellent and the hotel selected was outstanding. There is the hotel and residence. We were in residence 8 and we would recommend that it is essential to have a sea view as the courtyards are rather unkept. Once again your planning and assistance was superb.
Thank you to Edward Scudder for all his help and advice. We had a great trip.
All good. 5 stars
Always a first-rate service from DialAFlight and we feel as though we're in safe hands. We will continue to recommend you to all our friends. Just answering the phone as you do is most refreshing.
As usual first class service from Matthew.
All staff friendly and very helpful. Whatever your query they have the answer. I love the pre-flight phone call to check everything is fine
Great help and advice from Helen and the team.
Many thanks Tony
Tank you Jordan and Jensen
Top marks again
Thank you for your service, really caring
Wonderful service. Thank you so much
Always good service from you guys. Will use again later this year
What do Princess Cruises and Singapore share in common? Yes, the ships and the city are sexy, sleek and stunningly attractive. They each have the wow factor, look hot and are lots of fun.
Yet the answer I was looking for is that they've both turned 50 and were each celebrating in style when I boarded Sapphire Princess in Singapore in December.
In 1965, as Singapore won her independence, Princess Cruises launched with a single ship sailing around Mexico. Half a century later, Singapore has grown into a modern metropolis, while Princess is the third-largest cruise line in the world.
Singapore has plenty to offer for a pre-cruise stay, from the historic Raffles Hotel, where about 2,000 Singapore Slings are knocked back daily in the famous Long Bar, as well as served on direct Singapore Airlines flights from London.
The latest landmark, Marina Bay Sands Hotel, resembles a cruise ship sailing along the shimmering skyline. Daring to peep over the edge of its towering SkyPark 57 levels up, with its rooftop infinity pool, gives a great excuse for yet another Singapore Sling to steady nerves.
Champagne and cocktails were also flowing on board Sapphire Princess, as I was lucky enough to join a South East Asia cruise from Singapore to Thailand via Brunei and Vietnam during the cruise line's birthday week.
Celebrations included a champagne fountain and golden balloon drop - one balloon was rumoured to have a ticket for a free cruise inside. The gala dinner served commemorative dishes from the past five decades. Just when I thought I really couldn't eat any more, a bittersweet chocolate mousse was presented which was far too tempting to decline. Then coffee and sweets - well, it would have been rude not to...
It seemed that the opulent golden-domed sultan's palaces and mosques of Bandar Seri Begawan in Brunei, our first port of call, reflected the spirit of the 50th anniversary celebrations.
Our culinary journey also continued with an invitation during our organised shore excursion to enjoy afternoon tea at a local home in Kampong Ayer, the world's largest water village. Being collected by water taxi to explore the maze of houses on wooden stilts connected by bridges, I could quite understand why the residents had turned down the opportunity to live more conventionally on land.
Nha Trang, Vietnam's famous resort, also welcomed us with mile upon mile of golden beaches, though unusually during our visit, there were only brief glimpses of golden sunshine to match. But when the clouds parted, the dazzling turquoise seas and powder-white sands suddenly lit up.
At the end of our tour of mythical temples, pagodas and markets, we used the excuse of waiting for the tender queue to die down (it takes a while to ferry 2,700 passengers back to the ship), to sample the local beer 333.
It's a tradition here to serve the refreshing golden brew with ice before shouting 'Môt, hai, ba, yo!' meaning 'One, two, three, cheers!' Vietnamese and Thai are two of my favourite cuisines, so lunching on deep-fried spring rolls, pineapple rice served in the husk of the fruit, or pancakes stuffed with shrimps, pork and beansprouts and then rolled in rice paper and fresh herbs, was always going to keep me as happy (not to mention as shapely) as a laughing Buddha. So was shopping for bargains in Saigon's many outdoor markets and designer stores.
As a welcome escape from the heat and traffic chaos of each bustling port, it was nice to kick back and enjoy relaxing days at sea on our own indulgent floating palace. For perfect peace and pampering with chilled face towels, frozen mango margaritas and afternoon tea brought to your sunbed, the adults-only Sanctuary is very hard to beat.
So, too, is a deep-tissue massage at the heavenly-smelling Lotus Spa. Or watching Movies Under The Stars with popcorn and ice cream. Not to mention enjoying the sunset from your own private balcony with a glass of bubbly in hand. The Princess Patter daily update is delivered to your room and is filled with the day's activities - from dancing and shows to live music and ping-pong tournaments.
I'm proud to say that our family won a bottle of fizz in a trivia quiz, while I was just pipped at the post in the spelling bee. That almost took me back 50 years, as did dancing the night away to oldies but goldies in Skywalkers Club.
Princess's motto is 'Come Back New' and after a ten-day holiday of a lifetime, I felt regenerated, even if - admittedly - I'm now a slightly more rounded model.
First published in the Mail on Sunday - May 2016
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