Your calls always answered within 5 rings.
Not the first rodeo with DialAFlight and yet again Kelly and the team were outstanding. Especially keeping on top of improving deals and suggestions right up until our departure. The speed of communications is important and at DialAFlight you're on it. Well done!
From the first time I spoke with Ellie. From making the arrangements tailored to our needs and the whole process to us coming back was all perfect.
Jerry understood our needs for a two week trip to Singapore and as he has been there we really appreciated his experience and expertise. We will definitely be recommending your company to all and look forward to booking future holidays with you.
DialAFlight is my go to place for booking long haul flights and special experiences. Leah Jessop and team are totally amazing. There when you need them and definitely deliver over and above
Keep up the great work!
Great service both through the booking, as well as travelling, processes. Thanks, as always, DialAFlight.
Our plans had to be changed twice, and they were done seamlessly by Michael, who I would definitely recommend to my friends.
Excellent service from Tom Cates, many thanks for your assistance.
Its always nice to be able to speak to the same agent and know they're there to help you.
Lloyd was a star. Got us home safely. Thank you.
Very well supported with booking process and throughout. Joey responded promptly when we were concerned about possible flight changes.
Our tour of Sri Lanka with additional nights in the Maldives was fantastic. All of the accommodation was superb and we had a wonderful holiday. What really impressed us though was the help and support after our fights home were cancelled. Nicole booked us new flights via Singapore and accommodation for the additional 9 nights before our new flights. It was a stressful couple of days until Nicole had everything sorted for us but the anxiety would have been off the scale if we didn’t have the reassurance that we were being helped by an extremely capable agent and a company that obviously cares about its customers. We will be telling our friends what amazing service we received.
Amazing support - thank you Gordon
Very happy with everything - information, itinerary and personal touch. Sophie was always available on the phone when I needed help.
Transfer from hotel to airport and back was excellent. Would ask that when added to itinerary pick up times be added.
Gareth went above and beyond and was very helpful
Have been travelling with DialAFlight for over 20 years with Jack and just come back after touring Asia for three months. All flights and connections were good. Once again outstanding 5 star service
Very helpful service and feedback was prompt when needed
I would like to take this opportunity to thank Dominic and his team for helping me out in booking my tickets.
All excellent.
Finn is THE MAN
Excellent personal service - thank you
Always efficient and reliable
Excellent as always
Doug was super helpful and an overall great experience - thank you
Ash was transparent when discussing our different options for our wildlife tour. This was high quality, reliable and the transfers, accommodation and tour were of good quality, on time and well organised. We will definitely use Ash again as he has given us the trust and confidence we want.
Would use Matt again every time for long haul trips - excellent service
Guy and the team are amazing. So good at what they do and have loads of expertise. Just come back from an unbelievable trip that went 100% without a hitch. Great company to deal with and I will defo use them again and for many years to come for sure.
As ever, Kieran was excellent and made this such an easy trip and took the stress out of travelling. He sorted everything and made it so much easier to focus on the more important stuff I needed to get done.
The flight from Abu Dhabi to Singapore was delayed by approx 17 hours which meant a lost day of our holiday.
What do Princess Cruises and Singapore share in common? Yes, the ships and the city are sexy, sleek and stunningly attractive. They each have the wow factor, look hot and are lots of fun.
Yet the answer I was looking for is that they've both turned 50 and were each celebrating in style when I boarded Sapphire Princess in Singapore in December.
In 1965, as Singapore won her independence, Princess Cruises launched with a single ship sailing around Mexico. Half a century later, Singapore has grown into a modern metropolis, while Princess is the third-largest cruise line in the world.
Singapore has plenty to offer for a pre-cruise stay, from the historic Raffles Hotel, where about 2,000 Singapore Slings are knocked back daily in the famous Long Bar, as well as served on direct Singapore Airlines flights from London.
The latest landmark, Marina Bay Sands Hotel, resembles a cruise ship sailing along the shimmering skyline. Daring to peep over the edge of its towering SkyPark 57 levels up, with its rooftop infinity pool, gives a great excuse for yet another Singapore Sling to steady nerves.
Champagne and cocktails were also flowing on board Sapphire Princess, as I was lucky enough to join a South East Asia cruise from Singapore to Thailand via Brunei and Vietnam during the cruise line's birthday week.
Celebrations included a champagne fountain and golden balloon drop - one balloon was rumoured to have a ticket for a free cruise inside. The gala dinner served commemorative dishes from the past five decades. Just when I thought I really couldn't eat any more, a bittersweet chocolate mousse was presented which was far too tempting to decline. Then coffee and sweets - well, it would have been rude not to...
It seemed that the opulent golden-domed sultan's palaces and mosques of Bandar Seri Begawan in Brunei, our first port of call, reflected the spirit of the 50th anniversary celebrations.
Our culinary journey also continued with an invitation during our organised shore excursion to enjoy afternoon tea at a local home in Kampong Ayer, the world's largest water village. Being collected by water taxi to explore the maze of houses on wooden stilts connected by bridges, I could quite understand why the residents had turned down the opportunity to live more conventionally on land.
Nha Trang, Vietnam's famous resort, also welcomed us with mile upon mile of golden beaches, though unusually during our visit, there were only brief glimpses of golden sunshine to match. But when the clouds parted, the dazzling turquoise seas and powder-white sands suddenly lit up.
At the end of our tour of mythical temples, pagodas and markets, we used the excuse of waiting for the tender queue to die down (it takes a while to ferry 2,700 passengers back to the ship), to sample the local beer 333.
It's a tradition here to serve the refreshing golden brew with ice before shouting 'Môt, hai, ba, yo!' meaning 'One, two, three, cheers!' Vietnamese and Thai are two of my favourite cuisines, so lunching on deep-fried spring rolls, pineapple rice served in the husk of the fruit, or pancakes stuffed with shrimps, pork and beansprouts and then rolled in rice paper and fresh herbs, was always going to keep me as happy (not to mention as shapely) as a laughing Buddha. So was shopping for bargains in Saigon's many outdoor markets and designer stores.
As a welcome escape from the heat and traffic chaos of each bustling port, it was nice to kick back and enjoy relaxing days at sea on our own indulgent floating palace. For perfect peace and pampering with chilled face towels, frozen mango margaritas and afternoon tea brought to your sunbed, the adults-only Sanctuary is very hard to beat.
So, too, is a deep-tissue massage at the heavenly-smelling Lotus Spa. Or watching Movies Under The Stars with popcorn and ice cream. Not to mention enjoying the sunset from your own private balcony with a glass of bubbly in hand. The Princess Patter daily update is delivered to your room and is filled with the day's activities - from dancing and shows to live music and ping-pong tournaments.
I'm proud to say that our family won a bottle of fizz in a trivia quiz, while I was just pipped at the post in the spelling bee. That almost took me back 50 years, as did dancing the night away to oldies but goldies in Skywalkers Club.
Princess's motto is 'Come Back New' and after a ten-day holiday of a lifetime, I felt regenerated, even if - admittedly - I'm now a slightly more rounded model.
First published in the Mail on Sunday - May 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements