Fantastic service! Always keeping me updated and fully informed. I felt that Amelia was on holiday with us, making sure that we had the best possible experience at all times! Thank you so much
Dominic and team, thank you so much. I will come back to you soon
A huge thank you to Francis for his patience and finding us the perfect multi destination package. Also a big thank you to Gordon for sorting out some issues during our holiday with some transfers whilst Francis was on holiday. Great personal service as always and very much appreciated.
We flew Swiss air from London City to Singapore via Zurich. An earlier flight from City would have been better as it would give us time to use the lounge in Zurich. Our flight from City was delayed by half an hour and we had to walk quickly through Zurich Airport and boarded the flight to Singapore with 10 mins to spare.
The visa entry form on arrival at Singapore is lengthy and not easy to complete on a phone. Why not advise clients in advance of the need to complete AND that it has to be completed every time you enter the country?
Will possibly be in touch in New Year to check if you have any exciting offers for somewhere hot in February
Russell always delivers a great service. We have used DialAFlight for many years now. Service is always prompt and it puts our mind at rest knowing there is assistance should we ever need it.
Ross always finds us the best deal and the best routes. We had one leg - from Singapore to Chiang Mai with Scoot (think Singapore Airlines version of easyJet and friendlier). Most people had to pay for food and drink - our seats were pre booked and we also had a surprise light meal and drink included. DialAFlight is always my first choice for business or leisure travel
Perfect as always.
Fergus Convery has been most helpful and reassuring
Even with a hiccup from the hotel Dominic sorted us out immediately. DialAFlight will be my go to travel agent for the future as I have had excellent support and service for a very reasonable price.
Excellent service as always thanks to Aidan
I was delighted with both my choices of hotels. I had an amazing time and a fantastic holiday! Also the service that Brody provided and the fact that you get the same person to deal with from start to finish was for me an excellent experience and I would definitely recommend DialAFlight
Lucas knows his customers well and provides a wonderful service every time
I have been with DAF for many years now -always excellent service
Amazing service and continued support whenever I had a question. Wouldn't hesitate to use again and have already recommended to friends.
Great selection of hotels - perfect in each location
Impressive service from point of first contact. Got immediate response any time I had a query. I had a query when on the trip which again was answered swiftly. I would certainly recommend using DialAFlight and have already told lots of people about their amazing service.
Grant was extremely helpful and efficient, as always.
I always use DialAFlight as they are very helpful and well informed. Would highly recommend!
Jack Sulliman arranged everything to perfection. Good connecting flights at Singapore.
Everything about this trip was great. The planning by Ian was seamless, we got everything we asked for and more. CANNOT FAULT!
DialAFlight came up trumps with our holiday in Bali with stopovers at Kuala Lumpur and Singapore. Hotels were excellent and we were even upgraded in Bali. Many thanks to Philippa for organising a perfect holiday. Will definitely use again.
Excellent service as usual! I continue to recommend you to everyone I meet
All went smoothly and incredibly good service from Ewan. Will certainly use again. Much appreciated
As ever service from Nick and Joe was excellent.
Travis as always was exceptionally helpful throughout the process, even calling me a couple of days before departure to remind me about on online entry visa requirement and wish us well
Mark and colleagues very helpful - happy to amend bookings as we changed our itinerary. Very quick to respond to any queries. Took the stress out of long haul travel after 4 years of pandemic and aftermath.
Manny helped to find the hotel and book our flights and found us the best deal / cost possible considering how late we made the booking. Great advice on places to go and see.
Hotels and room requests excellent. Airline seating not as requested because the planes were different. We were in a line of four by the window instead of a group of four. We checked at check in for the last two flights and it was correct on the chart but not on the plane. A stewardesses said it was due to staffing issues! Not really your problem but important to be aware.
Room service at my M Social hotel was brought by a robot called Auria. Welcome to Singapore.
It rang me up to say that it had arrived at my door. I popped open a flap in its domed head, took out my morning copy of The Straits Times, thanked it, and off it toddled down the corridor.
Glancing through the paper, my eye alighted on what I could only assume was a sensationally ground-breaking article entitled Where To Have Spontaneous Fun in Singapore.
Downstairs at the breakfast bar of the hotel half an hour later, I accidentally smashed a coffee mug.
The relentlessly cheerful coffee station guy - or quite possibly a more advanced type of robot - fell about in paroxysms of delight as if it was the funniest thing he had ever witnessed.
I took another mug from the rack and the coffee machine finished off my cappuccino with a foam portrait of my face.
After breakfast, my city guide was waiting in the lobby. She was wearing a safari outfit with mosquito net veil.
Our day commenced with a ten-minute bumboat (water taxi) ride to a neighbouring island called Pulau Ubin, which means Granite Island.
On the main island of Singapore, five million polite and hard-working souls live together on 274 square miles in multi-cultural harmony - closely monitored by CCTV. Pulau Ubin is a fraction of the size and has 38 inhabitants. The island is a recreation park with walking and cycle trails and viewing platforms raised above the mangroves.
Singaporeans as a rule aren't keen on either walking or cycling, said the guide, and neither was she. Plus she was terrified of being bitten by a mosquito. So she had arranged a minibus and driver.
The elderly driver, a native of the island, spoke in a harsh local dialect that made him sound furious about everything.
Soon after we'd set off, he saw a detached orange blossom lying on the track. 'Flower!' he shouted, slamming on the brakes. 'What sort of flower?' I said. 'Flower! Take photo!' he ordered.
A little further on, an adolescent wild pig was rooting around a litter bin. 'Pig!' he shouted. Guessing it was tame, like everything else in Singapore, I got out of the minibus and gave it an affectionate pat.
The other highlights of our island tour were some busy crabs, an old quarry, and an abandoned Thirties bungalow of stockbroker Tudor design.
Five exhausted Singaporean women - the only humans we encountered - flagged us down and implored us to give them a lift back to the bumboat jetty.
In fairness to Singaporeans, why would anyone want to visit raw nature when they can see 10,000 neatly labelled species of plant, including 1,200 types of orchid, arranged among the manicured lawns and flower beds of the magnificent Singapore Botanic Garden, while a full orchestra on the bandstand is playing a medley of hits from all your favourite musicals?
In the afternoon the guide took me to see the grisly Courts of Hell at Haw Par Villa, built in the Thirties by two Burmese-Chinese brothers with the proceeds of their Tiger Balm fortune.
The Courts are gory dioramas graphically depicting the torments and eternal torture of sinners in a Confucian version of Hell.
Every Singaporean child is brought here as a warning. Previously they were put in a sinister boat which entered Hell through a dragon's mouth; now they walk.
The guide speculated quite plausibly that this ghastly attraction was the main impetus behind Singapore's morally-driven economic miracle.
An hour later, chastened and shriven, I took my seat for the evening's Formula One race - to my mind a worse kind of Hell than the one I'd just visited.
Coincident with the start of the race on the Marina Bay Street Circuit was a violent rainstorm.
I legged it back to my room at the M Social, called Auria and asked it to bring up a beer and a sandwich.
Then I switched on the telly and watched the race via a camera mounted on the leading driver's helmet.
But only for about five minutes.
First published in the Daily Mail - February 2019
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