Your calls always answered within 5 rings.
All went very smoothly, thank you.
Always had absolutely wonderful service from the friendly Des and his colleagues.
Harry was wonderful. We will definitely be coming back for more.
Keep up the great work.
A big thank you to Cody, great trip, great service as always
Connie is such a pleasure to deal with. She is friendly, professional and efficient and shows care for her clients. I find her warm and approachable.
Some issues but, in general, the important arrangements went well.
Amelia quickly resolved a flight cancellation issue whilst I was on my trip which negated me having to spend time trying to do this myself.
We had a few issues and queries during our trip and Gregory always responded quickly and positively even when we were more than 6000 miles away and 8 hours ahead. He never let us down.
My family has been repeat customers of DialAFlight. They were very helpful when we had to all fly back to Malaysia within 24 hours for an emergency. Thank you all for your help! Would definitely recommend
Ashley Homewood was very attentive and helpful. Have always booked with DialAFlight and will continue to do so
Would not travel to Penang or Pangkor Laut again but that’s nothing to do with you! The beach has washed away at Batu Ferringhi due to land reclamation in Georgetown but the biggest issue in both places is the pollution washing up on the tide line. I don’t like swimming in a sea of plastic bottles and bags!
Brandy was always very helpful and even called before the trip to check everything was going well. Excellent service and completely satisfied
Cannot fault DialAFlight who were very good. The only negative about the experience was the first hotel in Kuala Lumpur was not to the standard that DialAFlight normally provide.
Things went smoothly, thanks
We loved our holiday to Malaysia organised by Chris and Jonathan. They organised good flights and excellent hotels
When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.
Whilst your service is good, can't say the same for some of the BA staff on flight out.
Callum, as always, did a wonderful job
Will use you again.
Three weeks in Malaysia which involved a few transfers. Everything worked out perfectly, the flights, transfers, hotels and information from DialAFlight. Excellent service (as usual).
Due to family crisis and issues, I had to amend my flight dates. Both Karl and Joe were extremely helpful and made it all possible. Excellent service.
All good. Well organised trip. Thanks a lot!
Louie Cranshaw was brilliant. Very patient and understanding. Will certainly use DialAFlight again
Given our remit for a three month trip to Malaysia, Raphael worked hard to get a good flight date and the best value. He let us know very quickly when the airline changed our homeward flight - only five minutes later but it was good to see he was ‘on the ball’
Tom was brilliant, very patient and kind. We will use you again
Top job Joe, will be in touch soon for our annual three months down under
Your travel manager, Ross Perks, is the best! Nothing too much trouble. Lovely to talk to and very helpful. Been with DialAFlight for years and thoroughly recommend them
Good service throughout
Dominic has helped us with our holiday flights and hotels for the past few years. If he is not in the office one of his colleagues has always managed to sort us out. We are delighted with the services you offer and always recommend you to friends.