Your calls always answered within 5 rings.
Stevi was amazing with us as first time flyers going longhaul. She made us feel so comfortable and accommodated all of our requests. Couldn’t recommend enough!
Wheelchair help in Doha was bad on the outbound trip
I deal with Tara in your Manchester office and she is fantastic to deal with.
Always on the ball
As always Ash delivered great service and a trouble-free trip
As I had a two centre holiday I wanted to deal with a person rather than a machine. Jed was excellent sorting my flights and arranging the short hop flights also required. It meant I didn't have to check in each time and baggage was just transferred. He also dealt with all my questions and supplied contact details in case of emergency. The service was top notch
We were happy with tour although it was very busy and tiring. We have given feedback to company about slotting in some rest time.
I will always give DialAFlight an opportunity to find me a good deal having dealt with you for over a quarter of a century.
All was good - all the information was clear.
Our transfer from Sepilok Forest to Sandakan airport did not turn up. But the receptionist phoned us a taxi and Destination Asia paid for it
Taylor's organisation was just perfect
Lee is always very quick to respond and very helpful.
Thank you to Trevor Henderson and his team for a pleasant and efficient manner organising my flights.
Very much liked the app. Very approachable and the extras such as weather, currency converter and google translate all excellent. Niall informative and always at the end of a phone or email when needed.
The two connecting flights with Swiss were really poor. Heathrow -Zurich flight one hour thirty minutes late and no update on why and how long would the delay be. Zurich to Heathrow overbooked and late again with no explanation. So called Swiss efficiency gone wrong
Excellent customer service throughout
Unfortunately I had a problem with my flights and transfer which was no fault of DialAFlight. I contacted Elliot to advise him and his response was immediate! His advice and service was brilliant - I was then able to enjoy my holiday
Spot on again
My only complaint is the lack of hot beverages which left us feeling dehydrated by the end of the flight
The whole trip was first class throughout, thanks DialAFlight. Another winner!
Always notified by DialAFlight of any changes to scheduled flights.
The whole process of booking, advice and follow ups with Finn Conlon and his team has been over and above. I will certainly be booking with him again.
BA was slightly more disappointing than I expected. Faulty earphone connection and food was basic and uninteresting. Not your fault
Have used DialAflight for the last 20 years. Would not book with anybody else.
Saf was excellent. Answered all our queries in timely manner. Made positive suggestions. Cannot praise him enough.
Keep up the old fashioned good work..
This holiday was very last minute as Malaysian Airlines had cancelled our flights and in effect our holiday. Gino did a tremendous job in finding us a very similar holiday in the same area with just two weeks notice. Very impressed. Great service, great app to help you through everything, even tips on which taxi company to use.
The team were very helpful. I will use them again
Excellent customer service
Thanks again for arranging my wife’s flight to Japan. It’s always reassuring to know there’s a friendly and helpful voice on the other end of the telephone
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