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Great service and a fantastic trip Lovely to have personal service and attention from Robert .
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The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
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Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
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Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
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Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
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Harvey and Abbie were brilliant... please tell them!
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I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
As always, very efficient and helpful.
Tristram as always was excellent. I always recommend
Japan is back with a bang - or should that be an elegant puff of pink - as this spring is the first in years that tourists will be able to experience its famous cherry blossom season.
The short-lived event - known as sakura season - sparks a huge national celebration, and in the build-up to it there's even a dedicated forecast on the TV weather report. Japan Meteorological Corporation has predicted that Tokyo will burst into bloom from about March 22-30, and in Kyoto from March 27 or 28, peaking on April 5.
As the pink buds pop, visitors descend on Japan's most photogenic sights and parks, while locals roll out blue tarpaulins under the trees for convivial hanami (cherry-blossom viewing) parties with friends and family - and a fair amount of sake.
It seems impossible not to be swept up in sakura season. 'This will be our busiest cherry blossom season ever,' says James Mundy of specialist travel agent Inside Japan Tours.
And it is most acute in Kyoto, a city famous for its Unesco world heritage listed ancient structures such as the Daigo-ji Temple and Heian Shrine whose surrounds become draped in weeping blossom.
Kyoto's 60,000 hotel rooms are almost filled, but luxury travel companies are still offering itineraries that include the country's top blossom-viewing spots.
'Kyoto is the trickiest piece in the puzzle,' says Mundy. 'We often put a halt to cherry blossom sales around late February as places across Kyoto fill their rooms. There's still availability now, but time is of the essence.
'Tokyo is also busy, but securing accommodation there is less of a problem. '
Alternatively, consider staying in Osaka, which is just 15 minutes away by bullet train.
Or get the temple backdrop to your cherry blossom photos in the ancient city of Nara, just 35 minutes from Kyoto by train. There you'll find similarly beautiful spots, including Nara Park with its famously inquisitive deer, and a giant Sakura Buddha statue at Tsubosakadera Temple, which becomes enveloped in pink blossoms.
Cruise liners have also returned to Japan, and the ports of Osaka and Kobe are convenient gateways to Kyoto.
Princess Cruises 18-day 'Kyushu, Shikoku and Japan Explorer Spring Flowers' itinerary that departs Tokyo and reaches Osaka at the beginning of April, just in time for the blossom peak in Kyoto.
Regent Seven Seas Cruises' 14-night 'Sushi, Sake and Shimizu' trip calls at Kobe, which is perfect for Kyoto, but also Himeji, whose spectacular White Heron castle will be wrapped in blossom.
But while the main cities will be heaving with visitors, Japan is awash with stunning destinations as the sakura zensen - cherry blossom front - sweeps up the country like a weather system, triggering trees into bloom at different times - from Kyushu in the south in late March to Hokkaido in the north at the end of April. In Kanazawa, on the Sea of Japan coast two and a half hours from Tokyo by bullet train, the cherry blossom arrives after Tokyo and Kyoto, usually around April 1.
And there's always cherry blossom season 2024 and beyond. Book now and you'll have the pick of trips - although be warned that some have a sizeable waiting list of travellers keen to tick off sakura season from their bucket list.
The message is: spring into action now if you want to be among them.
First published in the Mail on Sunday - January 2023
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