Theo is a real star
When I arrived in Japan there were multiple checks. Upon arrival they asked me to download the Visit Japan Web where they could confirm my vaccination status before entry. Thankfully I had requested and completed copies for customs and immigration but all tourists were funnelled down the potential quarantine route before exiting the airport. Thank you for recommending the JAL flight. The food was good and the flights weren't very busy. I look forward to my next trip and wouldn't hesitate to recommend DialAFlight to anyone.
Brody was great at helping me organise my first solo trip abroad. I appreciated the check in before the trip and the extra tips he gave me
Sadly I was bumped off my connecting flight and lost 24 hrs in Tokyo - none of which was down to DialAFlight but the airline, Etihad.
Vinnie Gornall's travel arrangements were just perfect.
Gino always very helpful and sorts out last minute panics
Thanks again to Conrad and team, all worked exactly as planned.
Very responsive with excellent customer service!
Everything made easy and stress free. Excellent support given throughout.
Everyone at DialAFlight has been fantastic, especially Dennis Hollands who really did everything possible to make this holiday happen. I had a great time and it’s all thanks to you
Very helpful and professional
All in all very good as were Etihad
Will definitely use again and recommend. Excellent dialogue with Charlie Miles - it wasn't just a case of taking the money and that was it. He kept me informed throughout, well done..5 star service
Excellent service - as has always been my experience
No vegetarian meal on the plane. My pre-flight contact with DialAFlight was excellent.
First class service from start to finish.
Very happy with the trip!
Brilliant service, thanks very much. As ever you went the extra mile
Flights were cancelled due to Coronavirus but James was reassuring and efficient and sorted out alternatives. I have used DialAFlight before and will definitely use them again!
Libby was very helpful and efficient. She took the stress out of a difficult situation and was very sympathetic with regard to booking my son's flight to Japan at a difficult time with the Corona virus. Friendly but professional.
I love dealing with Otis. His hotel recommendation was spot on (again) and he helped with JR rail tickets very last minute. A credit to the company.
Fantastic location, thank you so much
Our recent trip went without a hitch of any sort. Alistair was helpful at all times and the arrangements went perfectly and full met our expectations.
You could not do more!
Top class service
The team I linked with were fantastic- very helpful and friendly
Spectacularly helpful when I misread itinerary and we missed flight Tokyo-Bangkok! We were on another flight 12 hours later as a change rather than a no-show.
Owen delivered as usual and saved us several £100's in the process!
Excellent service from Tristan