Your calls always answered within 5 rings.
Absolutely first class service and has been for some years. Would thoroughly recommend them from a simple flight to a whole holiday package.
Very helpful advice and updates from start of process to the end
Leah helped to plan my holiday with my daughter to Bali and it was just amazing - she was very helpful and took all my worries away. Can't wait to book my next holiday with her!
Right from the start Rebecca Wilkie gave us fantastic suggestions and helped us plan a complex and memorable trip to Bali and KL for 3 weeks. I also felt like the full team were always there to support us if we had any challenges while abroad. Great service
A special thanks to Ivor Savage. We gave him our requirements and he researched and provided us with a few options. He booked flights, transfers and the hotel and made our holiday easy. Great service.
I had flights booked through Dubai. Days before travel, the situation in the Middle East worsened and a volcano blew up in Indonesia affecting air travel. I was reassured that everything was still on schedule. I also have absolute confidence that if the situation had worsened Philippa (and the team) would have everything in hand.
Great service and informative regarding upcoming trip
Great flights and always at the end of the phone for queries. Great service
This is our 6th trip booked through DialAFlight and have recommended to family and friends who have also booked multiple trips with them now too. Can’t recommend enough!
Excellent flight choice - perfect timing, amazing hotel, superb all round
We always get good value for money
Easy to contact, true to their word and ever so helpful
Great service as always and good communication
Only thing that didn't live up to expectations was the taxi service from the airport to the destination.
Amelia was absolutely fantastic - I cannot praise her enough! We had the holiday of a lifetime in Singapore and Bali.
Thanks again Calvin.
Emily Aird was fantastic in sorting our holiday and for keeping us posted. A brilliant service, thank you.
Having someone, with relevant experience to recommend options and then take on the administrative burden gave us peace of mind/assurance that if any issues came up there was someone there to help resolve them. I thought they were just a flight broker but they offer so much more so if you need a partner to build and book your dream holiday look no further than Emily our consultant
You did everything right but I should point out that Singapore Airlines Premium Economy was disappointing. I don't think it was worth the extra money.
Good customer care
Just one hiccup, our flight from London delayed, missed Bali flight but put on next flight, lost suitcase and missed transfer so had to pay for a cab to the hotel. Case was delivered the next day so that was good.
Everything was perfect, great choice of hotels, well organised, everything was smooth. I'd definitely book through DialAFlight again.
Only disappointment was being dumped at the airport for the return flight 10 hours before as all the roads were closing for the Bali festival. This was not mentioned in any communications
Peter Smith curated a Honeymoon dream holiday! The hotels were simply stunning and the locations even more so. We will hold this experience close to our hearts for a very long time. Truly wonderful, thank you!
Returned First Class on Etihad from Abu Dabi on Tuesday. The Business and First class cabins and the lounges made the journey a major part of the holiday. The photos of the Amaraterra Villas do not do them justice – they are perfect for rest, relaxation, enjoyment and privacy – spacious, comfortable, clean and air conditioned!
Another well organised trip that DialAFlight delivered and I can’t fault. Excellent communication and good advice
Best trip ever
Excellent service from Dexter!
As always Christian catered for all my needs with his usual bonhomonie and reassurence.
Harry is the man! Five stars
It’s raining and suddenly my terrace is flooded with sound - heavy droplets drum down, frogs chatter, birds hiss and cicadas chant in chorus. A high-pitched wail from some jungle creature pierces the sultry, twilight air and halts my swim. Peering over the edge of the infinity pool into the waterfall and jungle below, I feel like I'm living an episode of Planet Earth.
Ever bewitching, Indonesia has the power to simultaneously arrest every sense. I'm treated to this dusk performance while taking a dip in my private plunge pool, just one of the many fabulous features of the luxurious treehouse-style suites at Four Seasons Resort Bali At Sayan in Ubud.
From an unassuming entrance on a dusty street, guests travel along a road flanked by treetops oblivious to the Bond-style lair that lies beneath the canopy. The main building has been designed to resemble a huge rice bowl laden with unexpected surprises on each level – Jati bar, Ayung Terrace restaurant and a spa all overlook the lush greenery present at every turn.
In harmony with its locale, the hotel offers a day in the life of a Balinese farmer experience - learning how to plant and farm a rice paddy field, followed by a traditional lunch and then a revitalising Chakra ritual.
Our friendly guide Santika leads us to the outer edges of the hotel, which spill into Ayung Valley's green paddy terraces.
After a tour of the herb garden, packed with fragrant and healing plants, we learn about ‘taksu’ a spirit said to dwell within each of us. Then it’s time to don a traditional farmer’s hat and wellies as I vigorously turn over the turf, letting the water swell over my ‘rice patch’.
Following a lunch of rice, fruits and meat, I head to a small spa overlooking the water. Frangipani suffuses the air and after completing a heath survey, I have a Manipura Chakra ritual focusing on my digestive system. I’m given ginger and honey to drink before being scrubbed with Himalayan salt and sea oil and wrapped in mud. Eventually I take an alfresco herbal bath before I’m kneaded with a soothing massage into utter relaxation.
I also try anti-gravity yoga, which involves swinging and contorting myself in a hammock. It involves a lot of time upside down and soaring through the air.
I regain my balance with a Buddhist nun who arrives to meditate with my yoga group. Although she’s only in her thirties emanates an ancient wisdom. Melodiously, she encourages us to appreciate the present, to listen to distant water trickling, chickens clucking and her singing bowl lilting across the incense-infused air. Some of my group are so moved they weep.
It’s hard to deny the island has an intoxicating energy, drenched in timeless mysticism. It’s why there are so many yoga retreats here and travellers following the trail of the cult movie Eat,Pray, Love.
I’m holidaying at both hotels on the island that Julia Roberts stayed at during filming. My contrasting, yet equally luxurious, second address is a laidback beach haven, Four Seasons Resort at Jimbaran Bay, favoured by celebrities including Nicole Kidman, Nicolas Cage and Cameron Diaz.
The dreamy retreat overlooks the bay’s enticing white sands and cerulean waters with the jade outline of Mount Agung in the misty distance.
Guests are housed in villas with private gardens and the resort is built in the style of a Balinese village. Despite there being 147 villas and nine residences, while sprawled out on a sun-lounger I feel like I have this slice of paradise all to myself.
Energetic guests can try paddle-boarding, kayaking and surfing lessons. I opt for Hatha yoga, revitalised as I meditate to a soundtrack of waves crashing against rocks.
Uluwatu monkey temple is nearby. From the lofty pinnacle of the park, you’re rewarded with breath-taking ocean panoramas. Tirta Empul temple in Tampaksiring, bustling with pilgrims, is also worth a visit.
Closer to Jimbaran is Pedang Pedang - the hidden beach of fantasies. After a climb down a winding staircase you’re confronted with a paradise expanse that stole a scene in Eat, Pray, Love.
Blessed with a cinematic backdrop, intriguing spirituality and glamorous hotels, the magic of a spa break in Bali will linger with you long after you've left.
First published in the Mail Online - July 2017
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