Everything was fantastic - a massive thank you to Marshall Finnimore who was great from start to finish. We now have another business class booking through him for December
Next trip give me a business class seat at a good price as I have flown with you many times in premium economy - the change to my backside would be most welcome
As always Chloe was excellent. Couldn’t ask for more - definitely book again..
Louise was brilliant - always helpful, kind and very competent. She is great to interact with and a real star. Excellent service from an excellent lady
Grant was absolutely exceptional. We will never use anybody else. Quite possibly the nicest guy in travel who clearly has years of experience. He really does go above and beyond in his customer service and I cannot praise him highly enough.
It all worked out great - easy flight and experience
As always, excellent service from DialAFlight
Excellent service as usual!
Everything was perfect. Thank you!
Dominic was fantastic from the get go in booking our holiday. My 2 children and I had the most amazing trip to Phuket.
It was a long flight. But everything worked out as promised apart from at Heathrow. But then sadly that seems to be the norm at Heathrow. It has to be the worst airport in the world
Kennedy Thrower is so efficient and patient. It is a pleasure to book all my holidays with her.
Have been with you a long time now and consider myself a loyal customer. Nicky is great - very good at her job. I would not thimk there is anyone better than her
Fantastic customer service! Would highly recommend
DialAFlight are efficient, helpful and informative
I wouldn't trust using anyone else now.
The team were very helpful. Darren helped us when one of our flights was changed the day before we were due to fly and Hannah looked up some options when we were considering changing our return home date. The hotels that we booked through you were lovely and the whole process of booking the flights, hotels etc. was very easy. Thank you!
We had a wonderful holiday. The accommodation was amazing. Our only observation is that the accommodation at Melia Bali was very tired and dated. We did hear from one of the hotel drivers that the hotel is due to start renovation work in Oct 2024 and the hotel will be closed for 12 months. Thank you Michelle and all the team for a wonderful experience.
Really helpful communication after an initial problem which caused some stress, however the problem was rectified once we spoke with a manager
BA was disappointing. In the news today Japan is going to start vetting tourists and will be putting in place a visa process.
Great assistance at each stop on the way!
My experience with DialAFlight was amazing. Colin Barlow helped us plan our holiday to Thailand with great recommendations and knowledge on family hotels and location, travelling with two young children. The location and facilities in the hotel he recommended were perfect. He was friendly and helpful and always contacted us when he said he would. There was a flight delay which would cause an issue connecting with our second flight back to the UK. We called Colin out of hours and received updates from him and it was sorted out. Delighted with this first class service. We will definitely use again
Itinerary, travel and hotels worked well for us. Happy with the value and level of service. Chris, our travel manager did a great job.
Bruce Hanes really helpful
Remind clients Premium economy on Air China only means more legroom! The seats are the same, very uncomfortable and the 2 meals are exactly the same as each other. They give you half a paper cup of very indifferent wine after the meal and an occasional weak fruit juice! The Holiday Inn had difficulty finding our booking on both occasions. The staff, as elsewhere, were very young and inexperienced. Breakfast indifferent. Rooms clean, comfortable but some issues with plumbing even in a suite.
Efficient customer service, very professional, thank you very much!
Totally loved our trip and it was great knowing we had Rupert and Ethan there for support while we were away.
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