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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Baggage allowances on some of the internal South American flights were quite small - would be beneficial to have that detail up front.
The hotel recommendations were excellent, both were first rate and well located.
Smooth booking, excellent follow -through. What’s not to like?
Excellent service from Lloyd and all the team. Always helpful and understanding , nothing is too much trouble.
DialAFlight remains my "go to" agent for non-standard holiday arrangements. I've always been very pleased with their service.
Excellent customer service, as always
Excellent assistance from Marie who has helped us plan numerous holidays
The usual perfect service
Our thanks to Delia and Rosie for rearranging our flights following a missed connection in Santiago
Booking made several months ago and all flights and hotel exactly as expected - no problems at all.
The journey went very smoothly, with easy connections
We especially appreciated the efforts that Sally made
Brilliant. Laura gives me the same attention as she gives the big cruise lines
Vincent was exceptional.
Thank you Russell, work well done!
You arranged for us to return early in a very efficient and practical manner. Many thanks to Gavin and his team.
I would be lost without Laura and Kylie
You have always provided excellent service and help when needed. It is really good to be able to speak to someone and not do everything via a computer.
Efficient and professional service
I would recommend to anyone. Superb service from day of booking. Will be coming back to you again
Warn people changing in Paris that gate numbers printed on boarding cards bear no relation to reality!
Ivor did a superb job once again. Will be coming back again soon.
Rick was super helpful and I appreciated him calling me to check all was OK before my flight
What else is there to say? You're the very best. Super efficient, quick, friendly and always thinking of the best deal for your clients.
Thank you to Warren who worked hard for me on Saturday when it looked like the gang might miss their flights due to snow.
Proactive, professional, courteous, value for money. Will use again without hesitation
Thank you for your superb service throughout. Have already recommended and will definitely use again in future.
Got upgraded to business on my return from Miami. Just recommended Laura to a good friend
Thank you all once again, specially Russell
Avianca was great. Remarkable and great Dreamliners!
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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