Very helpful and appreciated the phone call just before we left to make sure we were all set for our trip
We had a problem on our first day as our named driver had left his licence at home! However, within 30 mins William had re-arranged our car hire and we were able to continue our holiday with a minimum delay. Excellent service!
Very well organised thank you. Just one small blip in that I was told I would only have to pay $75 to drop car off at Vancouver after picking it up at Calgary. I had set my expectations on that but over in Canada taxes are added AFTER price is set so I paid $75 + tax, which ended up around $92.
Such friendly and informative service - will definitely use again and recommend to my friends and colleagues.
First class service knowledge and customer care
Always efficient - good follow up and communication. Helpful customer service. Thank you!
Niall was excellent in helping sort out our unexpected return home
The flight was excellent but 36 hours after arrival my bag is still missing. I am not impressed with BA as they have not kept me updated. I had a phone call from Calgary airport last night to ask if I had lost a bag as it had my address on it and BA had not put a label on it. Hopefully it is in transit now.
All went well and on time!
Have used DialAFlight for many years, they never disappoint. Great service always.
When car hire is involved make it clear that a deposit may be needed at collection.
Excellent trip. Room maybe considered a little small for some families.
Everything worked OK. Good choice of hotel in Calgary
Amazing trip to Fernie B.C. Niall our trip co-ordinator was great. He reorganised flights instantly to beat the snow conditions at Glasgow and Edinburgh ensuring that our group all made the big flight to Canada.
Everyone I spoke to: Elliot, Amy and (I think Dean?) were excellent. Great service. Thank you.
As ever, very pleased with the service provided - highly recommended to many friends and acquaintances
Rebooking us after BA dropped our flight with 10 hrs notice was fantastic. We're telling all our friends.
Elizabeth was amazing throughout the booking process, but really exceeded our expectations when Air Canada cancelled our flight on the day of travel. We felt she dealt with it very quickly and enabled us to continue with our holiday plans.
All went very smoothly, thank you
Particular thanks to Zoe who sorted a problem. Will definitely be back to her to book again
I will use again, great experience
Your staff are always polite and pleasant.They are very knowledgeable and helpful and keep their promises.I have recommended you to friends.
Amazing service and I will use you again
Excellent service. Took the apprehension away from a worried single traveller!
Proverbial clockwork. Chris Briggs excelled.
Very prompt, reliable, professional service as always.
Everything went pretty smoothly thank you
Very helpful staff. Have booked before and will definitely book again.
Excellent help and advice from Lance.
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