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98% rate us excellent.
More highly rated than our competitors with 98% saying they'd book again.
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Your calls always answered within 5 rings.
I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
Roger has always exceeded my expectations and I continue to highly recommend him
Mark SloggettVisited Lusaka | Posted on 03 Jul
Roger and team helpful throughout
Barry MordsleyVisited Lusaka | Posted on 30 Jun
An hour didn't feel like enough time to transfer at Doha airport
Hannah DawsonVisited Lusaka | Posted on 12 Jun
Doug as usual, provided efficient and friendly service. He’s definitely a credit to the company.
Carmen RanbyVisited Lusaka | Posted on 07 Jun
Always hugely helpful.
Alison BulliventVisited Zambia | Posted on 10 May
Another smooth, hassle free flight organised by Doug. Thank you for your help, patience and support every time I need flights.
Carmen RanbyVisited Lusaka | Posted on 24 Mar
Sorting out problems with ease. Great service
Adrian MastersVisited Zambia | Posted on 26 Jan
Excellent service. Really prompt help when our flights were changed by the airline a few weeks before departure. We were also incredibly grateful for the support provided to get us on an appropriate flight home when Kenya Airways cancelled one of our flights on the day of departure (after we had already checked in). Brilliant service all round, thank you
Caroline AmukusanaVisited Zambia | Posted on 03 Jan
Emirates flights were on time and were very comfortable
Ian LewisVisited Lusaka | Posted on 10 Dec
The connections were too tight which was stressful. LHR to CDG was late and i nearly missed the flight
Richard ScrippsVisited Zambia | Posted on 02 Dec
As always an excellent and efficient service from DialAFlight
Elizabeth Scott-HamVisited Lusaka | Posted on 28 Nov
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Giles PeplerVisited Lusaka | Posted on 03 Nov
Kieran and team are amazing
Sue KeoghVisited Lusaka | Posted on 12 Jun
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Gillian ForrestVisited Lusaka | Posted on 11 Jun
Thanks for your interest and support. Excellent service, very caring.
David FieldVisited Lusaka | Posted on 28 May
Lucas gives a wonderful service
Adrian MastersVisited Zambia | Posted on 22 Mar
I will definitely be using you for all my flights. Service was perfect… Orlando, thank you
Charlene Anderson-FazakerleyVisited Lusaka | Posted on 29 Jan
Excellent services.
Luigi MontaVisited Lusaka | Posted on 27 Jan
The airline complicated the trip with cancellations but Doug was excellent in sorting things out. Contacting me on a Sunday afternoon was very helpful and eased things for me knowing he was on the case
Dave DayVisited Zambia | Posted on 22 Jan
Everything went excellently - both on and off the 'plane
Thelma ParkerVisited Zambia | Posted on 06 Nov
Everything went fine and our travel was as expected.
Richard HodgeVisited Lusaka | Posted on 29 Sep
Missed an outbound connection due to BA flight delay. Good job that we had booked with Teddy. Next flight sorted eventually even though we arrived at our final destination 11 hours late.
Elizabeth SwinnertonVisited Lusaka | Posted on 06 Sep
Excellent service all round and your wonderful app makes life much easier for the online aspect. Superb!
William HenryVisited Lusaka | Posted on 26 Jul
As ever Calvin was extremely helpful in planning our flights and dealing with several changes and amendments.
Chris AppletonVisited Lusaka | Posted on 02 May
Don't change anything. It was excellent.
Linda HinzeVisited Lusaka | Posted on 28 Mar
Very pleased especially as it was our first flight booked with DialAFlight
Dave DayVisited Zambia | Posted on 28 Jan
There are not many people or companies I recommend - it’s often better not to get involved. But Dave and his team I have used for many years and would recommend in a heartbeat! I actively encourage friends to speak to them rather than waste time with other agents or online sites.
Mark JarvisVisited Zambia | Posted on 11 Jan
The team as a whole but especially Teddy and Les always look after me
Philippa TurnerVisited Lusaka | Posted on 08 Dec
Emirates food is pretty dire....
Tim CameVisited Lusaka | Posted on 18 Nov
Prompt and helpful responses to queries
Trevor FarmerVisited Lusaka | Posted on 03 Oct
Staying in Zambia? Did you know you get better value by booking flights and hotels together?
Luxury Zambezi Safari & Victoria Falls
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£6,475pp
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Luxury Zambezi Safari & Victoria Falls
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Cape Town & Victoria Falls Tour 5*
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£2,589pp
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Three Country Safari
Personalised Tour
Experience the thrilling wildlife of Botswana, Zimbabwe and Zambia on this 10-day safari tour
9 nts / 10 days
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£7,464pp
Includes accommodation
Experience the thrilling wildlife of Botswana, Zimbabwe and Zambia on this 10-day safari tour
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Victoria Falls & Safari
Personalised Tour
Victoria Falls & Chobe National Park
3 nts / 4 days
from
£967pp
Includes accommodation
Victoria Falls & Chobe National Park
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Chobe Half Day Trip
Helicopter Flight 22 Minutes
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Car Rental
Would you like to rent a car for a day or two, or are you planning an adventurous one or two week driving holiday? Perhaps you wish to hire a campervan to tour around in for a month?
We have a selection of vehicles to suit every need, from economy 2 door cars to seven seaters, compact campervans and cool convertibles.
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How we can help you
Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
One call. All the answers.
Nothing is too complicated
You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
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We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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We'll book your flights, car and hotels. Give you a map with a suggested route for seeing the highlights. And leave you free to explore at your own pace.
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