Emirates 777 aircraft on my routes poor, not even flat beds.
Thoroughly professional and very helpful. Will book again for next year!
There was a bit of a mix up with the vegetarian food but I think it was the airline's fault, not yours. We had a fab holiday and will definitely book with you again.
Great service. Easy, straightforward, and someone to talk to!
DialAFlight has never let me down. I have been a customer for a number of years now. The staff are amazing and very helpful. Ryan who is the agent who always assists me with my bookings, knows what I’m looking for whenever I book my holidays. He is super professional, kind and helpful. He alway gets me the best deals whether it’s a holiday or a car hire. Thank you so much for your expertise.
Brilliant customer service
Excellent - especially Sean. So helpful
Time in Joburg on return was tight as flight from Durban delayed. SAA also went bankrupt whilst there and no info available as to secured ticket at that time.
My rep Cooper Travis was amazingly helpful. I will only be booking my trips through him in future. Thank you so much.
Only complaint was with the airline, not the service you provided us.
Thank you, Rick for your caring, considerate, service. I truly appreciate it. Will be booking with you again soon. You are an example to all other travel agents.
Thank-you DialAFlight and SAF as usual you always deliver the goods. 10 /10 as usual. Highly recommend Qatar Airways.
As usual unable to fault service from DialAFlight and Emirates excellence continues.
Keep it up Joe
Mickey was excellent to deal with..
I had to change my flights from November to July due to the sudden passing of my mother and I was treated with the utmost respect and efficiency by the DialAFlight staff. I will use DialAFlight for any future bookings
Great service, as usual. Pity that Emirates service levels have fallen, together with their offering, some inedible. Cannot wait for BA to fly direct to Durban in October.
I should have asked you to book my seats at the time of the booking to secure decent seats. When I checked in there were very few seats to choose from.
As usual Dez (Neil) everything was fabulous. Even the 104 degrees on the runway as we flew home Saturday afternoon
One point - my son has anaphylactic shock to nuts - something I would mention when booking so the airline is notified. Emirates didn’t know and we had to travel on 4 sectors with an airline that served nuts particularly cashews that were not even in packets. This condition is life threatening and should he have ingested a small amount ....where is the nearest hospital at 38000ft - simply do not understand why airlines serve them
Longer time needed between flights in Joburg. Min 3 hours as queues and delays a problem.
Only comment on Qatar airways would be that they don’t do children’s meals -would have been good to know before hand.
My trip went very well. I was comfortable and they were no delays. I was very satisfied and will definitely book more trips with you
As usual you have delivered all we could have asked for. When booking over seven months before a trip it is good to have the peace of mind that everything will be in place when the time comes to fly
Kept well informed with useful tips on travel and safety.
Thanks to Riley for his attention to detail and friendly and efficient help and advice. DialAFlight is tops.
The only thing that went wrong was the flight from Durban to Port Elizabeth and we had booked it, not you! Apparently South African Airways regularly cancels this flight and the one to East London. Thanks for arranging a wonderful trip
As expected, everything went swimmingly. Thank you Joe
I would like to thank Jude Jelf for organising such a wonderful trip, which was exactly what we wanted without us doing the hard work.
Always helpful and on the ball.
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