Your calls always answered within 5 rings.
Great service from Damian and DialAFlight team
Prompt, friendly, efficient service. Thank you.
Your helpline service goes an extra mile. You were able to check us in when I had no internet. Thank you very much. I will travel with you again and I have recommended you to 3 other families.
Excellent service both in buying tickets but subsequently in addressing queries when overseas. Always quick and helpful in responses - builds real confidence should any problems arise that they can be addressed.
Another well organised set of flights. All ran smoothly. Great service.
As usual with DialAFlight everything went like clockwork
All very good
Everything went as planed. As an elderly passenger this was much appreciated
All went well - with free upgrade!
No complaints - wonderful holiday - all flights on time - good food
All went well
Jack Sulliman did an outstanding job!
Great customer service
All beautifully organised by Kylie, as usual.
I always receive excellent service. Have recommended
Excellent support from Amelia as always.
Everything went as planned. All assistance at the airports was excellent. I would request this always in future. The Club seat/bed was wonderful.
Thanks once again for your excellent service. I will be back
Everything was perfect.
The trip was well planned and coordinated by Owen as some of the party flew from Manchester and the rest from Heathrow. We have used DialAFlight for a number of years
Owen is fantastic. Really helpful, communicates well and finds solutions to any issues. We've booked DialAFlight for years now and would recommend the great customer service.
All worked brilliantly - even managed to download my boarding pass.
Kenya Airways entertainment system a joke. Boarding in Nairobi chaotic as not regulated properly unlike BA so will factor this in who I fly with on my next trip!
Zoe could not have been more helpful with all our queries. We always recommend her to our friends
Everything went to plan
Callum was very professional and helpful
Trying to follow up on lost luggage and compensation from Egypt Air - any ideas?
Our outward flight was delayed due to high wind, however we were rushed onto the connecting flight by EgyptAir. Unfortunately our bags did not accompany us and due to the slowness or possibly incompetence of G4S we did not get them until nearly the end of our trip - 11 days later. We shall be taking this up with EgyptAir and G4S.
I think DialAFlight is doing a good job under the circumstances. I really wanted to change end dates but KLM 'full bookings'made it impossibly expensive due to 'full bookings'. Neither the short flight nor the long flight were fully booked.
All went smoothly and on time. Now looking forward to upcoming next trip
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