No issues at all with DialAFlight. Hotel didn't live up to expectations though, 5 star but didn't feel like it. The room was teeny, though we were told it was one of the bigger standard rooms. Hotel staff friendly though, and location excellent.
Thank you to Marie who always works hard to make sure I get the best deal available
Everything worked perfectly as always.
Can't rate your customer service highly enough. Katherine was the most helpful and caring lady I could have wished for
The person who dealt with us was very informative and helpful.
Another fabulous trip...Niall is so wonderful I believe he even changed the weather for us.....went from -15 to 16 degrees in 3 days. Thank you
Brilliant company and also Angus was brilliant, thank you
Third time we've booked with you and we weren't disappointed.
Delighted with the service provided. Jim responded to all requests - even a request to upgrade our return flights during our vacation. His manner was excellent throughout the entire process. DialAFlight will definitely be my go to in the future.
We were blown away with Delta Business Class. We would not have personally flown with them if we did our own bookings but they have really pulled their socks up...dare I say they outshone Virgin Upper Class service.
Thank you for making our trip to New York fuss free and trouble free. It was quick and easy to make the flight and hotel bookings with you. We just had to enjoy ourselves.
Always a pleasure using DialAFlight
Friendly, efficient and excellent service
Great value tickets, would definitely use you again and recommend to others
I was unsure about using your services as this was my first contact but I’m so pleased I did. The customer service couldn’t have been improved on they were so helpful and supportive. I look forward to connecting with DialAFlight again for our next trip.
Did have some problems checking in online to get seats we liked
Customer service is excellent.
The service we receive from Otis is always outstanding.
Everything went well. Thank you. You checked out before I left to make sure there were no problems. The planes even went on time.
Best travel agency. I recommend them 100%. Just back from NYC and loved it. All was booked with ease and perfection.
Gordon was was absolutely terrific. Many thanks to him
Thanks for sorting our travel to USA
I have used DialAFlight for our last 4 family holidays and the service is second to none and a lesson to just about everyone else in customer service. A quick response time, a consistent contact and a great app. And travel at the best prices. Keep it up. I will be back!
Great service and flight!
Excellent service from Gino. Thank so much for making things easy for us, thank you for your professionalism, empathy and for communicating with us each step of the way. Will book with DialAFlight again.
Dale was fantastic and went above and beyond.