The personal touch goes a long way. I liked that the travel manager who I first spoke to kept me informed. No hard sell, just the service and product we needed.
We had a fantastic time and everything went smoothly - thanks to Edward for putting it all together for us .
Was extremely impressed that Darren found a better flight for us even after our original bill had been paid. Great service.
Everything was fabulous. Thank you to Teddy who was both efficient and helpful. Holiday was perfect.
Thank you for helping me check in when it all seemed to be going wrong.
Professional, friendly help given always. Proactive and not reactive. Efficient and geared to my needs. I can rely on you. Thank you.
Ralph dealt brilliantly with the issue of a cancelled flight.
Very helpful service - will use for next flight!
All ran smoothly as usual.
Very helpful and knowledgeable staff.
Flight back delayed but not your fault.
Always have good service, especially Travis.
Flights with BA were good. Hotel was amazing for the views. Your help and support was appreciated
Service excellent as always. Amy always at the end of the phone to help.
Bradley delivers amazing experiences every time and I wouldn’t use any other travel agent!!
Everything went exactly to plan
Sam was brilliant. Very professional and quick to respond to any query
I greatly appreciated the personal attention to ensure I was prepared for the trip. I valued your support when British Airways had to arrange a different airline to bring me back.
Great experience and excellent customer service from Mike.
Delta flight was far superior to Virgin - leg room on Virgin was not good and seats were uncomfortable.
Hotel in New York (Edison) not up to standard
I have recommended you to so many people over the last few years and they have all said how very helpful you were. You are all so pleasant, polite and more than helpful - a real personal touch which is so rare in this day and age
Very professional and getting our hotel changed on time due to fire at original hotel booking
Michael has been absolutely great ! He is very professional and I'll definitely book all my holidays through him.
Smooth delivery, helpful staff - had a great trip so thank you.
Excellent recommendation of the hotel, great location, staff were fantastic.
Thank you, great service as usual.