Air Canada was not a happy experience for us. The staff were efficient enough but the cabin was so cold we had to cover our heads also there were no screens to watch movies. These were for hire at a price. We ordered some food and it was not good so disappointed and will never fly with Air Canada again. Many thanks though to DialAFlight - hotels all good
As always Ralph was on hand to help with anything we needed.
Great service. We had a fabulous time and everything went according to plan. A big thank you to all involved.
I have used DialAFlight at least 6 times and found them very helpful.
Ted is a great organiser and a pleasure to deal with, please pass on my thanks
Flights (5 of them) were on-time and even early. Did not appreciate America's insistence that we retrieve our luggage and pass through immigratiion on arrival in Seattle and retrieve it a second time on arrival at our final destination. The return flight did not involve 2 luggage retrievals. Outward and return journeys were 25 and 27 hours door-to-door, creating two zombies for several days afterwards. In future we shall break our journey for a day or two en route to avoid all this sleepless stress.
Jade, our travel manager, was brilliant as usual! Always keeping us up to date with any flight changes and checking to make sure we were happy with everything.
We were not advised about visas in Toronto which caused some problems
It would have been good to know in advance that you have to pay for inflight films on Hawaii Airlines.
Colin and other agents were very efficient and competitively priced
Charles gave me an excellent service!Will book with him again.
Always excellent personal customer service from Mike
Excellent customer service. Would definitely use again. Although I can't say the same for American Airlines! Special thanks to Michelle for being so helpful.
The Hilton in Hawaii was excellent - only let down by no entertainment past 10pm.
Helpful and cost effective as always - thanks Archie
I never fail to get the highest standards of service from your company and would always use them as the first port of call
The only other thing you could have done for us was to pay for the holiday. Everything went like clockwork.
Faultless service! Really know what they are doing.
Always good service, highly recommended
DialAFlight was exceptional. They did everything we asked and supported us throughout. Vinnie and his team will get our business and we have already recommended them to all our friends and family.
The only complaint was the grand city tour in LA very poor would not recommend
Booked with DialAFlight three times now and wouldn't hesitate to book again in the future
Efficient and friendly service
On arrival at first accommodation I was asked to pay for the room when my understanding was that I had already paid through yourselves. I emailed Jordan at DialAFlight who immediately resolved the matter and reassured me that everything was in place for the remainder of my trip. Excellent customer service.
Had the holiday of a lifetime and thank you to all those at DialAFlight that helped us, Adele and Isaac especially. We had an amazing time and the first class flights were amazing! Will always recommend DialAFlight and not hesitate to use them again as been a wonderful experience without the stress of arranging it all ourselves.
Mathew the agent was spot on with everything.