Overall I found DialAFlight a very good company to work with. I will be using them again
Matthew put together an excellent itinerary and everything worked beautifully.
Dealings with staff were always very helpful.
Having obtained a letter as requested by Qantas about medication NOBODY even asked for it so a waste of the money to obtain it from our doctor. Boarding at Melbourne on the way home was a shambles.
Fergus was brilliant. Listened to all our requests and answered them all. Great service
Patient, informative and efficient
Thanks Vinnie, we had a amazing time.
Everything went perfectly.
Do tell customers if they fly into Auckland they do not do a straight through to Wellington with your checked baggage. You must reclaim it and walk it over or use the bus to go to the domestic part of the airport - even if you're 1st class
Glad I booked with DialAFlight, and very pleased I went with Emirates. Flight was delayed so connecting flight was missed. Was out of airport in a hotel and rebooked within an hour.
Have used this company before and will use again
Perfect - everything went smoothly as usual.
We thought our bags were checked straight through to wellington;- but in fact we had to collect them in Auckland and re-check-in to Wellington. Apparently because Auckland was our port of entry.
Always friendly and eager to help
Many thanks to Adrian for the excellent service and advice. l have never travelled on my own or that far. Will be booking again for next year.
The hotel in Auckland was pretty poor. No air con, extremely basic apartment. Wouldn’t recommend using this hotel again for business travellers.
Excellent service, easy to access and have questions answered. I will definitely use this company again.
Louis is also very efficient and accommodating and I enjoy dealing with him.
Excellent service all round as usual.
Best customer service I have received in a long time. The phone is answered straight away by a person. All the staff know exactly what they are talking about. I had complete faith in this company.
Otis Reading was amazing. Fantastic customer service!
Excellent communication giving reason and contact for a flight change. Thank you again.
Terry is a top class tour organiser and absolutely faultless in his organisational skills, approach and customer care. The complex tour went without a single hitch and all the flights and accommodation at every stop were absolutely superb and highly enjoyable.
Sadie provided an excellent service throughout.
Excellent service from Chloe. Thanks for all you did to make this trip a memorable one.
Would always make DialAFlight my first choice of travel agent
Any question I had, Jacob answered in an efficient and timely manner. He was informative, helpful, and very easy to communicate with.
Vinnie, thanks for all your help. You were brilliant as usual.