Scott has been excellent in dealing with all the issues that have arisen since the original booking.
The whole experience was fantastic! Isla Lawson went to great lengths to help us plan our holiday to New Zealand and showed great patience to ensure we got the most suitable flights. Being senior citizens this process can be a challenge but the help we received was much appreciated.t.
As booked and went perfectly, no issues whatsoever
We were so pleased with every aspect of our travel plans. We will certainly be using you again. Thank you so much.
I will definitely book with you again, Joe was great.
My flight to Singapore was cancelled due to technical problems. Route schedule was changed and took extra day to reach Wellington.
Overall a great service. The only disappointment was that Emirates Premium Economy clients are not allowed access to the lounges
Flights , contact from Wayne throughout and info all good. Just a note, they would not allow hold baggage to be checked all the way through to London from Napier. I had to collect baggage in Auckland and re check in.
There’s zero security in Napier airport and no baggage screening process which is incredible - perhaps this is why!
Elliot was most helpful with questions re flights. Your app is very good and emails advising impending flights very prompt. Will certainly use again and recommend
Always so friendly, efficient and extremely helpful. I recommend them to many others
Having a personal link with one of your staff was very reassuring and his support was very much appreciated.
Sam is very helpful and extremely efficient
My seat was double booked but I assume this was out of your control. Another aisle seat was found for me.
Louis Spencer was brilliant
DialAFlight is by far the best company I have ever used. Staff are exceptional. Nothing is too much trouble. I needed to email twice during our holiday and someone got back to me almost immediately. So nice to know someone is at the end of a phone or email if you need help or reassurance. I can not recommend them highly enough.
Bella did a fantastic job, no question
Leah Jessep is both knowledgeable and prompt in all her communication, many thanks.
Everything was perfect - thank you for a great and personal service.
I appreciated the prompting and information regarding online check-in and luggage. The cherry on the top was the personal call to confirm all was in order for my trip.
My flights were all fine and I checked my luggage in at Heathrow and didn’t see it again until I reached Queenstown despite taking three flights to get there.
Excellent trip - thank you very much Vinnie for all your help
This team are so great. Third trip using DialAFlight and never disappoint.
Thank you again for excellent helpful and professional support. Much appreciated.
Dominic was very, very helpful and made booking our trip to New Zealand a lot easier than I thought. I would definitely use him again
Many thanks to Callum Patel for his excellent communication and efficiency
Three times I have been with you - very easy and very good
Everything went fine. Not too keen on Cathay Pacific. If I went again I would go with Singapore Airlines. But the arrangements by Rebecca Wilkes very good.
Great trip - all worked according to plan. Very many thanks.
Perfect, could thoroughly recommend DialAFlight
Thank you for all the help you gave us especially when we needed to change a flight at short notice and it was past 9 pm on a Friday night! Thanks to your efficiency, we avoided being stuck in a cyclone!
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