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Concierge style service.
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More highly rated than all our competitors with 98% saying they'd book again.
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I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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What 2133 of our customers thought of New Zealand...
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See another reviews on
Trustpilot where 98% of customers
say they'd book again.
From start to finish the whole process with Nicole was really easy. She tailored a trip to my requirements and even helped us out the day before we were due to fly back with our seating arrangements. Overall a very professional service
Ian CarterVisited Auckland | Posted on 21 Jul
Just the time between the connecting flights on return was a bit tight. Otherwise all perfect.
Karen WyattVisited Whangarei | Posted on 19 Jul
We had multiple problems with getting our request for vegetarian meals - these weren't available on 3 out of 4 flights. But otherwise great service from Becky and the team thank you
Victoria FlintVisited Auckland | Posted on 13 Jul
Need to allow longer transfer time at Los Angeles - missed connection and put on a later plane.
Sarah BurlesVisited Auckland | Posted on 12 Jul | Stayed at Barefoot Kuata
Teddy is always very helpful and always goes above and beyond
Elizabeth CottinghamVisited Auckland | Posted on 25 Jun
Good flights with Malaysia Airlines thank you …it worked out well.
Nichola JonesVisited Auckland | Posted on 20 Jun | Stayed at Heartland Hotel Auckland Airport
Everything worked out perfectly. Great flights and Singapore Airlines are superb. Keely was a pleasure to deal with
Greg WilliamsVisited Christchurch | Posted on 01 Jun
All went according to plan. Many thanks.
Paul Leddington WrightVisited Auckland | Posted on 31 May
Just a brilliant service. Libby was excellent from the start as were the other staff I spoke to.
Donna CoovesVisited Auckland | Posted on 29 May
Have used you in the past and will certainly use you again. People have been very kind and helpful
Christine WhiteheadVisited Auckland | Posted on 27 May
We think you all are brilliant. We used Zoe who is a star employee and credit to you.
Christopher WhiteVisited Christchurch | Posted on 25 May
Robert McLean did a great job!
Charles WebsterVisited Auckland | Posted on 25 May | Stayed at Fairmont Singapore
I am so grateful to Matt for his dedication in helping me plan my trips each year. I wouldn’t go anywhere else other than DialAFlight. Thanks so much to Matt and the team.
Kim FaulknerVisited Auckland | Posted on 19 May
Excellent customer service. Everything went to plan with no problems. I will be back
Lesley MartindaleVisited Tauranga | Posted on 15 May
As usual with DialAFlight everything was excellent
John TaylorVisited Queenstown | Posted on 13 May
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Neil ShepherdVisited Queenstown | Posted on 10 May
Connie is brilliant - I recommend her to everyone who travels!
Stephen EvansVisited Auckland | Posted on 07 May
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Gill BrightVisited Christchurch | Posted on 05 May | Stayed at Harbour Grand Hong Kong
Excellent service DialAFlight, thank you very much.
John WatsonVisited Palmerston | Posted on 03 May
Everything worked out well. No problems at all.
Margaret BurgessVisited Auckland | Posted on 30 Apr
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Susan GillVisited Auckland | Posted on 30 Apr
Always helpful with quick responses
Sarah HowellsVisited Christchurch | Posted on 30 Apr
A truly personal service, you feel like you are being assisted by a friend
Paul BainesVisited Auckland | Posted on 28 Apr
Dale was brilliant
Carl WaltonVisited Christchurch | Posted on 27 Apr
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
Sherie Williams EllenVisited Auckland | Posted on 27 Apr
So helpful, efficient but friendly at the same time
Sue SkinnerVisited Auckland | Posted on 26 Apr
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Alan MorrisVisited Auckland | Posted on 25 Apr
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Barry WattsVisited Blenheim | Posted on 24 Apr
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Whitney GriffithsVisited Auckland | Posted on 24 Apr
Excellent communication from DialAFlight staff - thanks Harvey.
Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
One call. All the answers.
Nothing is too complicated
You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
Our customers love us!
We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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