Highest satisfaction rating of any UK travel company. 98% of 5708 reviews say 'EXCELLENT'
Speak to us today and benefit from special discounts and complimentary amenities and services at no extra cost. All discounts and benefits are specially negotiated with this hotel and are only available by calling one of our experts.
Call one of our travel experts today and ask about this hotel’s free night offers for a fantastic deal. With special discounts and benefits already negotiated with this hotel, you’d be surprised at how much you could save.
Book early to enjoy special earlybird savings on this hotel and get the best offer available by speaking to one of our experts today. All discounts and benefits have been specially negotiated with this hotel.
Centrally located in a historic building opposite Puerta de Atocha railway station and just steps from the beautiful Buen Retiro Park, Only YOU Atocha is a comfortable and stylish hotel that's popular with business travellers and holidaymakers alike.
There are 205 modern rooms, all of them filled with natural light, with soundproofing to give them a tranquil feel. All have free WiFi, tea- and coffee-making facilities, safe, television and bathroom with rain-effect shower. Right up on the top floor, the Terrace Suite boasts its own furnished solarium terrace.
Work out in the gym or get down to business in the meeting rooms. Beyond the hotel, you'll find all of Madrid's business and leisure destinations within easy reach – don't miss the chance to explore the gorgeous Buen Retiro Park.
Up on the seventh floor, Séptima offers breakfast with themed food stations and carts, while its terrace, with stunning city views, is a great place to enjoy a drink and some live music. Chef Javi Mora describes the food at Trotamundos Restaurant as "A journey from Latin America to Asia and passing through Spain", and it also houses a relaxed cocktail bar. You can also enjoy delicious sweet treats and coffees at The Bakery by Mama Framboise.
PASEO INFANTA ISABELMADRID28014ES
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Queuing for boarding with hand luggage only at Madrid I was asked to put it in the hold. EasyJet need to rethink their policy on doing this as they obviously know well in advance that there isn't room in the overhead lockers for passenger's hand luggage.
All good
Cody and his team were excellent: they picked a great hotel and organised flights with Iberia which included an upgrade to business class coming back and seating in rows which had no one else in them on full flights. Very much appreciated.
A very pleasant flight and good value
Great hotel recommendation. Ray was very helpful, I would definitely book with Dial a Flight again
Another sterling performance by Glen. Bravo!
You are the best. Very efficient and you do as you promise.
Nothing wrong with the bookings or anything else with DialAFlight. Iberia - we’ll that's a different story!
1st class!
Very good service - special mention to Gavin who has offered first class service and even called the day before the holiday to make sure everything was up to date.
Nice trip: Hotel, great location and staff excellent. Only issue was that the front rooms that faced the square were noisy at night - due to revellers outside: the sound proofing windows could be better. Overall, happy with the experience.
I shall be using your services again
Everything arranged by DialAFlight went smoothly with no problems and I had a fantastic time.
I think there are too many reference numbers. It would be much clearer if the number required by the airline for check in be in bold and red. I counted four different numbers for just two flights. Other than that, I was very grateful for the support given by James and his team.
Mercure Hotel Madrid excellent.
Gareth carver is super efficient. We were recommended him by a relative who had used him for their holidays and he did exactly what we asked. We will definitely use DialAFlight again.
As usual, all queries answered in full. Will continue to recommend DialAFlight to all our friends and family
Rachel was a great help as usual I do wish she worked for my company. Excellent service .
Keep up the great work!
Excellent job as always!
Morgan always so helpful and courteous.
Laura, Kylie and the team really are the best - good advice and excellent service. All done with professional flair and great charm.
Really impressed with the customer service. In particular, Elliot, who was really friendly and helpful. Will definitely give him a call when planning my next trip!
Preston did a great job, good competitive price for flights and hotel package.
Thanks!
Evan is amazing!
When flying I always contact Laura Davies and her team at DialAFlight and I have done so for many years. She and her colleagues give a superb service and that special personal touch which is far superior to online booking.
EasyJet's insistence that passengers stand in a queue for at least half an hour once the flight has been called continues to be a bugbear.
Another excellent trip organised by Stan
Excellent as always.
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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