Terrific service, pleasant, intelligent and competent people to deal with

Ceci Dempsey Visited Merida | Posted on 17 May | Stayed at Casa Loreto 1893

Sadie was fantastic providing options (including other destinations) and ultimately making sure our Mexico flights were still available for us when we were slow in making the decision.

Anna Riseman Visited Cancun | Posted on 16 May | Stayed at Unico Hotel Riviera Maya

BA check in wasn’t easy and had to call for assistance. The issue was to do with my wife and daughter having the same names. All was resolved by DialAFlight

David Fyffe Visited Cancun | Posted on 12 May | Stayed at Atelier Playa Mujeres

Ross always delivers. Thank you.

Susan Featherstone Visited Cancun | Posted on 10 May | Stayed at Sotavento Hotel & Yacht Club

From making the booking to staying in touch until I travelled was very good.

Beverley Maragh Visited Merida | Posted on 09 May

The best there is - Neil and team are always helpful, funny and know what we like

Denise Cox Visited Cancun | Posted on 07 May | Stayed at AVA Resort Cancun

Everything worked seamlessly. Thank you for another successful trip!

Ursula Gregory Visited Mexico City | Posted on 06 May

This was our 3rd trip organised by Tristan and it will definitely not be our last! A special mention to Carina who was amazing in reorganising our return route with American Airlines! The only negative feedback is about Alaska Airlines as they could not provide a replacement flight to Los Cabos when their plane went technical.

Catherine Duncan Visited Los Cabos | Posted on 28 Apr | Stayed at One&Only Palmilla

Wacax was a great find. It is a very special place. The surroundings are stunning. Essentially you live in self-contained, well-appointed suites, spread across the forest amongst the wildlife. There are free guided tours in the forest, the amenities are good and they give you bikes to get around. You aren’t far from Tulum although a note of caution: taxis are expensive, especially to the busy beachfront or Mayan Ruins. Thanks again for the recommendation Bobby, it was a super trip.

James Traeger Visited Cancun | Posted on 28 Apr | Stayed at Wakax Hacienda

Everything that was promised was delivered, the team were excellent

Jenny Fuller Visited Cancun | Posted on 28 Apr | Stayed at Paradisus La Perla - Adults Only - Riviera Maya

We didn't know that the guide was taking us to the basilica as well as the pyramids. Clearer information on what the guide is doing would be helpful ...

Julie Elsy Visited Cancun | Posted on 24 Apr | Stayed at Marquis Reforma

Booked many holidays via Matt and service and delivery has always been spot on, not only by him but the entire team.

Saagar Amlani Visited Cancun | Posted on 23 Apr | Stayed at Moon Palace Sunrise

I was very disappointed with the Lounge. They did not allow the ladies to have Prosecco included within our package

Robert Fisk Visited Cancun | Posted on 21 Apr

Amazing service and holiday with DialAFlight - so much so we rebooked while on holiday! Thank you Nick

Sue Smith Visited Cancun | Posted on 10 Apr | Stayed at Secrets Akumal Riviera Maya

We had issues with checking in with United Airlines. But DialAFlight were great.

Anjali Perinparaja Visited Cancun | Posted on 08 Apr

Avoid connecting flights at JFK. There is no Transit lounge. You have to go through immigration, collect your bag and recheck it and then go back through security. The queues are insane and it’s extremely stressful.

Abigail Melville Visited Oaxaca | Posted on 27 Mar

We will book our next big holiday with you. Thank you very much.

Ken Kerwin Visited Cancun | Posted on 21 Mar | Stayed at Coco Unlimited

Excellent service as always

David Morrison Visited Cancun | Posted on 20 Mar | Stayed at Hilton Garden Inn Cancun Airport

Les was brilliant and got us the best seats on our flights to and from Mexico City. Hoping he will sort out our next flights there!

Tina Haythorn Visited Mexico City | Posted on 19 Mar

Service was faultless and very helpful

Lesley Chesterton Visited Cancun | Posted on 09 Mar | Stayed at Grand Sirenis Riviera Maya Resort

Outstanding service from Taylor and his team

Simon Troughton Visited Mexico City | Posted on 08 Mar

Initial booking was very easy. We were given excellent options and our final itinerary was perfect. Our trip coincided with unrest in Mexico and the second leg of our trip was hanging in the balance due to Foreign Office travel advice. Sam and Howard responded with alternative return flights which fortunately we didn't need as the situation improved. We were so impressed with the reassuring service we received from them.

Janet Foundly Visited Mexico City | Posted on 06 Mar

Huge thanks to Seymour for getting us the bulkhead seats and bassinet.

Katherine Ryan Visited Cancun | Posted on 26 Feb

Very professional and helpful. Quick responses to queries and changes

Robert Silbermann Visited Mexico City | Posted on 19 Feb | Stayed at Camino Real Aeropuerto México

Thomas is great. Thanks!

James Skinner Visited Mexico City | Posted on 19 Feb

Keep going!

Sheila Wyles Visited Cancun | Posted on 17 Feb | Stayed at Grand Palladium Colonial Resort & Spa

Service never in doubt. Will always book with DialAFlight

Mark Hollands Visited Cancun | Posted on 09 Feb | Stayed at The Pyramid Cancun by Oasis

Sean is my travel Guardian Angel. Thank you so much. His knowledge is invaluable. He knows what I want and delivers with bows on. Nothing is too much to ask and he makes travel seamless and stress free

Georgina Forman Visited Cancun | Posted on 06 Feb | Stayed at Excellence Riviera Cancun

I would like to thank Owen Burrell for all his hard work. It made my special birthday with family and friends one to remember.

Lindsay Cockshott Visited Cancun | Posted on 05 Feb | Stayed at Hyatt Vivid Playa Del Carmen

On this recent trip I had a problem at check-in with my passport and was unable to travel (never fly with TUI again!). Chris and Charlie were immediately available to talk to and provided valuable assistance. They managed to move my hotel reservation at no additional cost when I flew out a few days later. I was particularly grateful for their help in a very stressful situation.

Sarah Shipley Visited Cancun | Posted on 02 Feb | Stayed at Secrets Playa Blanca Costa Mujeres