Service in hotel wasn't amazing considering it was a 5 star hotel, including simple things like someone helping take luggage from room. Food options for vegetarians was also limited. So whilst you were good, the hotel was a bit of a let down.
Excellent service from Stacey
Virgin Atlantic did not have a lounge in Mexico - very disappointed should have been told
Had an amazing holiday. Thank you.
Particularly liked the call just before going on holiday to check we were all set. Nice touch!!
Marshall was great. Really helpful
Professional, personal and friendly service from start to finish. We will definitely use again.
Oliver was absolutely great! His recommendation and service was faultless which keeps me coming back time after time. Our holiday to Cancun was brilliant!
The hotel was everything that Oliver Orr promised. We were absolutely delighted with the service. Once again Oliver came through with his recommendation being spot on.
Derek was of great help, always trying to offer the best!
Marshall has once again given us an amazing holiday! Everything was so smooth and he always answers our questions no matter how silly or how many times we ask. My favourite travel agent without a doubt!
As always, Chester sorted us another fantastic holiday! I’ve recommended several family and friends who have also been as pleased as us.
Special thanks again to Manny. And all the staff
Courtesy call before our departure was appreciated. You did everything as promised.
Excellent personal service. Charles was prompt, efficient and also very friendly. Made it all very easy.
Keely is super - she has put together the last few itineraries for me and knows me inside out. What super holidays over the last few years!
Few complications at the hotel which Callum addressed for us. Didn't realise we needed an ESTA when getting a connecting flight from Atlanta which would have been good to be informed.
Great holiday and choice of flights and hotels. Only problem was mass seaweed on Cancun beaches.
Many thanks Chester, the whole trip was seamless. Your help in finding flights and hotel invaluable.
We had an excellent honeymoon and everything was organised to perfection. Thanks Darren
Booking and assistance was excellent. The holiday itself was exactly as we were advised by Rico and we had a fantastic time. Once again thank you for everything.
Travis and colleagues did a superb job as always
Thank you Gary for advising about the holiday to Mexico. Had a great time, wonderful people, hotel and weather were beautiful
Conrad has looked after numerous trips and flights for myself and my family over the years and has always been exceptional dealing with everything and also advising me when needed and also his colleagues when he is not available.
Carla as usual was great. So helpful and always goes the extra mile
Great staff, kept in constant communication. Very friendly and always willing to go the extra mile to help
I found that Joey was excellent in assisting me through the whole process. I particularly appreciated the quick call before my departure to wish me a lovely holiday.
We spent two nights at the Costa Cancun which was arranged by DialAFlight. The hotel was very nice but we were put into what appeared to be the only room with a view of a car park. I think we were shunted into this room as only staying a short time. Otherwise all arrangements were excellent!