I have always booked my holidays with DialAFlight and have received excellent customer service and support
DialAFlight is an excellent company. They changed my flight at no extra charge when strikes were supposed to happen in Heathrow and gave me an earlier flight via Toronto so I avoided Heathrow altogether. They are on call 24hrs and always answered any queries in a professional manner.
I’ve used DialAFlight on several occasions and been very satisfied with their service, advice and communication.
Help to understand how the transfers would be handled would have helped. Heathrow was very difficult from 2 to 5 and horrendous on the way back!
Everything went according to plan - very pleased
We normally deal with Graham who is very good and consistent.
Lincoln provided his trademark professional and friendly service as always!
This was a complicated trip as it was booked with extremely short notice and needed changes. I would like to thank Wayne for his extreme helpfulness in dealing with this, and for his sensitivity. I am very glad that years ago a friend and colleague recommended DialAFlight to me. Its a great service and now is my first go-to when booking flights and associated travel requirements.
Always so grateful to Ed for looking after my frequent requests and I really appreciate his attention to detail. Nothing is too much trouble.
All good, excellent service, quick and polite replies.
Phone calls and emails answered quickly, all queries dealt with efficiently. Having a named contact made a big difference.
Michelle was excellent as usual. Everything she organised and recommended was first class
Arrangements made by Lee. Everything went very smoothly and he kept us fully updated every step of the way. Excellent service.
As always your service is great. Not so happy with Air Canada as all 4 flights were an hour late.
Complex itinerary worked smoothly and was problem free. We had an absolutely fabulous experience.
Phenomenal trip - absolute bucket list itinerary. Thanks for your service
Everything Warren did worked out exactly as he said it would. Hassle free travel!
Fabulous service from Darren
Fantastic! Such friendly staff and phone answered instantly.
Excellent service from Ralph, would recommend him to anyone! Five stars from me without a doubt. (And this is the third time he's sorted out our holidays)
You were certainly better than any other agent I have been to. I will certainly use you again and recommend you to others.
Montreal and the hotel were superb. The seats were good and the flight back from Calgary to Heathrow was smooth and took just 7.5 hours!
Another great holiday organised by DialAFlight, everything perfect.
Great customer service. Everything was perfect and we had an incredible trip. Thanks for all your help Kirsty you were brilliant and explained everything
Good service. I will use DialAFlight to book my next trip.
Brilliant service, hugely appreciated. Our round the world trip went like clockwork. Your friendly and highly capable team worked wonders and achieved fantastic value for money.