Your calls always answered within 5 rings.
Sean was fabulous - he couldn’t have done any more. Highly recommended
Keep up the good job team. I have been using your company for over 10 yrs and Sean Furnival is my travel manager. He is a calm, pleasant and experienced man and would take his time listening to you with positive results. I have recommended many friends and family
Excellent service. Our travel consultant, Jason, got us a deal that we were very happy with. He was always available to answer queries and did so efficiently and accurately. He even called to remind us of check in details and to ensure that we had everything we needed. Extremely happy with this service and have already recommended to numerous people.
Very impressed with the service - particularly when I needed to rebook the flight at 5am when Jet Blue cancelled my flight.
Cristiana and Zac were incredibly helpful, resourceful and calm - I made a spelling mistake in my booking and they handled the issue and all the admin around it so professionally and attentively. As a first time customer I will 100% be using them from now on for all my staff travel. They are a godsend!
As always Elizabeth excelled. Many thanks
Erin was most helpful and made it all very easy - thank you!
Owen Burrell was brilliant and very helpful.
Moment of panic when I couldn't access your app. But the hint about using the name I generally use in my dealings with you rather than the full name on my passport did the trick.
Tony was so helpful with regards to what we wanted on our recent trip to New York. Very central hotel, clean and so friendly. I will definitely travel with DialAFlight again.
Efficient and friendly service. Have used before and will do again
The assistance worked very well and I was well looked after at the airports. All our paperwork was fine. Any query I had prior to our journey was dealt with efficiently. Hopefully if we are able to go again next year we will be in touch.
Stuart tailor-made our holiday and it was great. Will certainly use again
Getting through the airports was harder for me than previous visits. I might need support for future trips to get to the gates
Thank you for your help. It saved us a lot of work!
Great flights and car hire
Your service was excellent. The airline was a bit disappointing. We had to pay for drinks and baggage was not put on the plane with us.
Total support. I will continue to recommend the company and use. Excellent!
All good, thank you Nathan.
Great service from Gordon who was very patient and persevered in finding us the right hotel and good flights.
Last minute flight cancellation sorted out immediately by the helpline staff. Thanks, huge relief.
Fraser Gillespie was amazing - thank you for all your hard work at the last minute.
Many thanks to Manny who always does an excellent job
No complaints about DialAFlight but just a little feedback on the hotel you booked us in, the rooms were lovely, clean and comfortable, but the set up was very odd. There was no cooked breakfast available, just a very small cafe with overpriced pastries. The bar and restaurant on site are independent of the hotel and were mostly closed. The location of the hotel was great but we probably wouldn't book there again for the reasons mentioned.
Trip booked with ease by Sarah and I was kept informed of the itinerary. Excellent service
Excellent service, very helpful, it was a pleasure.
Justin and the team were excellent. Checked in with me, definitely book with them again! I’ve used them four times now for flights to the USA and it’s always been super simple, affordable and easy!
Usual good service
Thank you to Nicky for organising a once in lifetime trip to NYC for Christmas for our family! And thank you to Richard and George - if it hadn't been for you we may well have never got there after British Airways cancelled our flight after us sitting on the plane for 5 hours while they tried to fix it. Thanks to the amazing service from DialAFlight we got to NYC, albeit a day late. We will always be so grateful. I highly recommend DialAFlight - we have always used them to book our holidays and after this experience would never use anyone else.
Great support and service throughout from Andrew and the app helps keep you in touch with what's happening. We shall certainly be using DialAFlight again.