The only major issue was the hotel in New York - The Manhattan at Time Square. The hotel was extremely poor and if we had been staying longer we would have asked you to change our hotel. Staff were extremely unhelpful and a promise of a refund of local taxes did not materialise.
Trevor Henderson came up trumps. Sofitel New York was superb - great room, excellent food, helpful staff and so very conveniently located. Our flights went like clockwork. All through the booking process and right before we left Trevor was in contact to make sure we had what we needed. DialAFlight don't just sell you a holiday, they usher you through an experience.
Perfect. We will be booking with you again soon.
Can’t fault Marshall our travel agent but the hotel in NY was a disappointment and I personally would not recommend DialAFlight using it as an option unless a client specifically requests they do.
Thanks once again to Teddy Ramage for a fantastic holiday...
Always a pleasure to have Jessica on the case, Efficient, friendly - and on the ball!
Kieran was an absolute star - helped and guided me at all times. No matter how many calls and emails I have sent. He went above and beyond.
Perfect hotel central to everything. Thank you Jackson for sending us to the Belvedere
Thanks Vinnie and team
Fab service once again. Third time using DialAFlight and they took all the stress and effort out of booking a two-state trip to New York and Washington DC. Shout out to our booking manager Jessie for her first class service and ensuring we had everything ready to go.
Robbie is so helpful and my trip was amazing - will be booking again very soon
Really personalised support again -3rd trip with you!
Tyler has been excellent and a pleasure to deal with from sourcing hotels and flights to communication and assistance throughout. Very grateful to have used him planning our trips and would highly recommend
Always great service from the DialAFlight crew…. especially Nathan Sparks.
Great to have verbal, attainable reassurance from Ruby and her team
Efficient and slick process. Justin was fab, really helpful.
Excellent service throughout with great support and follow up from Seymour.
Fantastic service yet again from Michelle Dooler - the flights and hotels were delivered fully as recommended and promised.
Roger Smith was extremely professional when booking and recommended a better flight time. He phoned us on a couple of occasions to check that we had all the necessary documentation to enter the US. He also phoned a couple of days before we flew to check to see if needed any further help. Excellent service all round.
I have recommended DialAFlight to friends and family as they offer a first class service. Ben looks after us so well and always goes beyond what’s expected. He takes away all the stress of finding that ideal destination.
Great service. Would recommend the hotel we stayed in as central. Swiss Air were very good
This is second time we have used you and could not be happier with the service provided by our Joe Orton. He kept us informed and answered all our questions very promptly and even phoned the day before to check again we had all we needed to travel. Great service
Excellent service from Tyler and the team. Professional and extremely helpful as always. Much appreciated.
As always Roy Copeland gets it right every time
Made our trip incredibly easy - very high standard of service and will definitely use again.
Libby is brilliant. She is efficient and attentive. I always book with Libby and recommend her to friends and colleagues
Thank you Larry Anglin
Have dealt with you for over 30 years, you have never let me down. Love my present agent, Rupert Chadderton and the personal service he is giving. He understands exactly what we require and he delivers!
Thanks to Karl for great service and understanding - our much belated and amended trip was well worth the wait! Both hotels were fabulous and the flights were great too.
Great service - kept updated and good value. Very knowledgeable on destination and best options for airlines.