Need to be more aware of luggage restrictions. Often it is necessary to fly economy mixed with business class and many economy flights have additional costs for checked luggage combined with ridiculously low maximum baggage weight
Very reliable advice and support and everything worked extremely well.
Couldn’t ask for more.
Extremely helpful and efficient staff and very useful communication and reminders.
As always they did as they said...Tyler and his team were helpful and knowledgeable. I believe this is company wide as I have used members of other teams and they have been equally as good.
We were just a little concerned on way back as we didn't realise we flew back into Heathrow terminal 3 while our car was at terminal 5 until we checked in. However all was fine as terminal connections good but would be great if customers could be informed and reassured although we should have noticed earlier! Otherwise thanks you have a fantastic service and we will use you again.
I have recommended you to several friends and colleagues. Overall things went well and JetBlue from Gatwick was a great suggestion by you.
Helpful from the beginning even when I changed dates. Really knowledgeable about distances between destinations and lots of advice on accommodation. Thanks - will definitely call for our next trip.
Eric was very good - five stars
We have used DialAFlight (Hayley in particular) for many years and nothing is a problem. The last 3 years our daughter has been travelling to America via various routes and we nearly always have to make changes along the way to her flights and the team (Hayley, Howard, Jessica, Russell) are always willing and helpful to sort this out.
All went so well and you planned it to perfection. Huge thanks, I had a real adventure
Friendly and personalised service. Didn't think possible in this era of online bookings
Really helpful and quick to answer phone. Would definitely recommend.
Thank you. For this solo traveller it gives me peace of mind having the DialAFlight team always ready to cheerfully assist with any problem or question, no matter how minor.
All of the arrangements for my holiday went very smoothly. Thank you DialAFlight and especially Gino
Very disappointed with out Lufthansa flights. Dreadful food, inconvenient route to Boston. But will definitely use Ashley again, helpful as ever
Alfie Davis' arrangements were faultless, as always
COVID USA entry requirements were embedded in gov .UK links, but were easily overlooked. I had my vaccination cards with me but these were not accepted and I nearly didn’t get on the plane.
The assistance at Heathrow was a shambles and from landing to the arrivals hall took approx 90 minutes. In and out of a wheelchair 4 times. I know this has nothing to do with you. When I arrived at Logan I was out in 25 minutes
Have been a customer for many years now and always very satisfied with the service received.
I usually deal with Tommy Ellis but he was off when I had to travel back to UK at very short notice. Colleague Larry Anglin was equally as helpful, thanks so much to both.
All information was given. Staff ensured a smooth journey
Thank You Ashley..
Keely Papworth is amazing - very efficient and helpful.
As always an excellent service from your team. Finn Conlon was our adviser and he was superb.
Easy to book and everything went perfectly
Excellent service from Kieran, as always.
Jenson's always great. Very knowledgeable and definitely efficient. We've been organising travel with him for years and know we can rely on him to get us exactly what we're looking for.
Thank you for arranging ultra last-minute flights at a price no-one else could beat!
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