Due to the current pandemic my flight was cancelled. Your agent Abi made every effort to contact me. When she finally did she was not at work but still arranged for me to come back to the UK in a seamless manner
Excellent service as usual.
All the arrangements made by DialAFlight worked well. Flights were on time, the hotel I stayed in at Baltimore Airport was good and the car rental very good. A very good experience.
It's a waste of time trying to upload driver details to the Alamo website - after the 3rd attempt I decided the form couldn’t cope with UK details. The Alamo desk at BWI were very helpful.
As always Monika was so helpful. We’ve had a wonderful time.
Vinnie is so helpful and professional.
Everything went very well. Thankyou Tara.
Jackson and the team have been brilliant. Very knowledgable and reassuring whenever I speak to a member of the team
Michelle was fabulous helping all the way with multiple changes to the flight details, thank you so much
Delta ground staff were excellent. The flight from BWI to JFK was delayed and I would have missed my connecting flight to London. Delta ground staff found me a flight from BWI to Detroit and then Detroit to London. I made both flights with minutes to spare
Had a call from the agent reminding me about my trip and required documentation. Very impressed
Thanks again for your helpful service!
Super service and queries always answered very quickly. Thank you Marshall for looking after me!
Excellent and friendly service from Jarvis' team, as always!
Appreciated the professional and helpful assistance I received.
The young man who dealt with my booking was excellent. His name is Frances.
We required wheelchair assistance for my wife and everything worked perfectly. I cannot praise your agents enough, they made the trip totally hassle-free
Rocky is an absolute star - would recommend him 100%. Booked my flights through him for the past few years.
Very good and helpful staff
Another well organised trip.
Always good, that’s why we keep coming back to you
Everything went perfectly. Will definitely recommend and use you again. Thank you once again for all your help with my booking.
On the way back the BA flight was a new 787 but found seating narrower and shorter in length. Will try and avoid this plane in future!
As usual. Faultless
All requests for wheelchair help were successfully put in place. Thank you for a great experience.
Thank you for the excellent service.
Because of the recent hurricanes we were anxious about flying to Baltimore. We were offered postponement alternatives but also given assurances that Baltimore would be OK and we stayed with our original holiday plans which turned out fine with lovely weather. Good advice as usual from DialAFlight!
Vinnie is terrific. Very professional
Organisation as efficient as always, everything ran smoothly.
Everything was great and well appreciated! Thank you.
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