Stan's the man.
Fantastic customer service. Always answered our questions promptly and in a friendly manner. Would definitely use you again.
Superb service as always.
I’ll be back!
Only issues we had was Virgin Atlantic changed our travel times twice on both outbound and inbound flights which was not really suitable to our forward travel plans. Also our prebooked seating got changed on our return flight causing undue stress after having a relaxing holiday
Oli looked after me very well.
Sebastian has always been terrific. Always going out of his way to give us a good deal. Been with you for several years.
Les went above and beyond. Really great service.
I would not recommend the accommodation but otherwise a good service.
No kids or vegetarian food ordered or received
Always use DialAFlight and they always do a great job. Rarely have any problems and if we do, they’re always easily reachable on the phone for help and always sort things out. Very impressive!
Superb service, friendly and helpful advice, have used them for years and would most definitely recommend them.
Through all the changes and issues, Russell was fantastic and always happy to help.
Alfie was great and the app is one of the best I have used.
A second to none service from Glen (as always). It’s why we come back, year after year.
Chloe was amazing! She helped us get the right flights and even when they changed them she sorted it all taking all the hassle and stress away. We were in Florida when the hurricane hit and Chloe still kept in touch and made sure we were all on track and checked everything was OK for our return so we could just concentrate on staying safe.
First class as usual
Travis who we found to be very helpful even contacted us whilst we were away as our flight had been cancelled. He was vey helpful in trying to find us a new flight without too much hassle.
Very impressed with the service - even contacting us when we had to change flights due to impending hurricane!
Connie was very helpful when I rang with questions. I would deal with her again. Very pleased with the service
It was very disappointing not to have been sat as a family on any of our flights . It would have been helpful to have been guided on this in advance especially as all links went to Virgin relating to my flight until check in day when it went to Delta and no availability to change seats at this point .
Adam Siu called before travel to check if we had any questions and follow up call on return to check all went well was very much appreciated. Adam was very professional, friendly and knowledgeable
All items booked and redeemed as expected. Some slow communication on booking/revising trip but would recommend.
It only takes one phone call to Troy Morris at DialAFlight and the holiday is seamlessly sorted. Excellent service and have no hesitation in recommending to family and friends.
Shout out to Fraser, who was fantastic despite a complex trip!
Ivor was brilliant from start to finish, very patient and knowledgeable nothing was too much trouble. In his absence Manny or another colleague would be on hand
Brilliant service as ever from Sarah who is an absolute star. Never let down and will continue to use DialAflight in the future
Gino is excellent. Clear communication around all matters and helpful.
Been using DialAflight for many years and are always very pleased with the service we receive. Thank you Dennis. 1st class treatment as always.
The usual excellent service from DialAFlight. We did have a problem with Enterprise car rental who were abysmal. I would give them 1 out of 10 rating.