Still having problems getting special assistance. Need to tell the person at check in. Otherwise excellent. Will definitely use DialAFlight again.
This is the second time I have used Amelia to arrange a holiday and once again she has excelled. I have never visited the west coast of the USA before and her knowledge and experience proved invaluable for our road trip.
Very professional, communicative and helpful at all times. Hotel suggestion was perfect for us. App v useful as well as printed itinerary.
It was a long layover in Heathrow - that is the only thing I would have changed .
Sean was so helpful and really made me feel like a valued customer. I would definitely recommend Sean and DialAFlight to my family and friends and shall be booking my next adventure with Sean
Grant did a great job, as always, in helping me arrange my trip and giving me various options to make it an even better experience!
I can't fault anything at all. Your staff were very helpful
So glad I made the call. Working with Darren is a pleasure, he makes it so seamless.
Lloyd is always helpful and we recommend him and his team to all our friends.
Very professional and helpful. Always have time to answer any queries so customer never feels rushed or unimportant
Every person we spoke to was very helpful and understanding about my husband's dementia.
Everything went smoothly with assistance, all the help given in booking and the app was easy to use when checking in.
An excellent personal service. Just what I needed.
Very reassuring to know there was someone I could call if I had any issues with travel or questions. Wayne gave lots of helpful advice and we had a fab trip away! We are now planning our trip for next July to Vancouver with him!
Thankyou for getting us there - all went to plan
Great service from Richard Stump once again. He organised a great holiday and was always on hand to help.
Excellent communications. Trip went smoothly as a result.
Ellis was fantastic and really helped me through an awkward time. I am always booking through DialAFlight.
I have already recommended you to my friends. Thanks to Joe for all his help
Fergus was very helpful, patient and responded quickly to any queries or questions
It is great to have someone to talk to who knows what they are talking about. Everything was booked as requested, altered if needed. Also, far better value than booking it ourselves!
Billy was the best - even the smallest of things he helped me with. I have already recommended him to friends
Marshall was superb - very helpful and informative.
You arranged my flight home from San Diego when the original one was cancelled. All went smoothly. My thanks to all concerned .
In very stressful and difficult circumstances I was able to speak to someone who could help when I needed it, and multiple times. I am now back home (many aren’t as fortunate), and I don’t think I would have been had I booked my flight direct through the airline. Isaac went above and beyond - he is efficient, communicative, competent, sympathetic and kind.
Orlando was excellent. Professional, efficient and I felt very supported by the whole DialAFlight experience.
You are brilliant. Everything worked to perfection.
I had booked a gluten free meal for my daughter but it was not provided by airline
Great customer service
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