The one issue we had was with the car used to transport us everywhere. The driver was a VERY heavy smoker and when collected from Amman airport it was like sitting in a dirty astray. Also, when we arrived at Petra the swimming pool was closed for maintenance. We had been told at check-in it was open and only discovered it was out of action when we walked down there.
Manny was amazing, very efficient, great communication. I've used DialAFlight for 13 years and you have consistently been excellent. I have no reason to go to or recommend anyone else
We do not travel very often but I always go to DialAFlight first for help with airline tickets and having an actual PERSON dealing with your case is so important. Special thanks to Joey Verner for his attention to detail and sorting things out.
The Jordan trip was very good and the accommodation was as described
Very efficient and knowledgeable service from Cody and team
Thank you Les. It was seamless
An amazing holiday to Jordan that far exceeded our expectations. Thank you for all your help in booking our tour together with Plaza Tours who carried it out and made our experience so unforgettable.
Our hotels were mostly fine and they were well situated. However, we have stayed in the desert a couple of times before and we didn’t think the Wadi Rum hotel provided an appropriate setting. It consists of futuristic bubbles, so it is very far from a Bedouin tent or more authentic experience. I don’t know why it gets such good reviews on TripAdvisor.
BA Club seats and service - awful!
Thank you very much for the after sales service care and special thanks to Orlando Spragg.
Austin was his usual helpful, professional and personable self when booking. He provided 2 alternatives for my flight to Amman and allowed me to choose. He emailed me prior to departure to ensure everything was OK. I have been booking with Austin and the DAF team for over 15 years now and will continue to do so, and recommend your services.
Excellent service and feedback, kept us informed, helpful in all areas. Jeff is excellent and was there for any advice or help
Just to say no meal on the BA flight to Amman over 5 hours flying- considered poor service by them.
Stan and his team were excellent throughout.
The trip was perfect. I can always rely on your company and have recommended you to friends.
Really proactive about keeping me informed on BA strike and my possible alternatives
Excellent flight. Thank you.
Easy and quick process. Professional and polite
It was a fantastic service. That's why I only book holidays with DialAFlight. Hassle free. Thank you.
We had a perfect holiday. Marie helped everything go smoothly and we will continue to recommend and use you for all our holidays.
Very impressed with the high level of service provided by Troy
Good service from DialAFlight. But I wouldn't choose BA again! Over an hour to bag drop at Terminal 5 LHR - only one person handling check-ins / bag drops with over 100 passengers waiting. No wheelchair on return journey when one was promised. I sensed that morale among BA staff, both in the air and on ground, was pretty low.
Everything was perfect and went so smoothly. Excellent airline.
Perfect trip thank you!
Robert has provided excellent service to me for the last 10 years or more
I passed on recommendations to fellow travellers in my group holiday
Arthur is fabulous and has always been a great help to our family and friends.
Very good customer care
All fine. Good service. Thank you.
Excellent service, very courteous and helpful staff, especially Karina.
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