0330·100·2220
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Best customer service ever. 10/10 for the whole team
What a fantastic trip organised by a fantastic travel agent!
Everything was perfect. All transfers arrived on time and everything else was spot on.
Natalie was first class from booking through to our return from our holiday.
Everything arranged to an exemplary standard. Thanks to Brody
Excellent service from Dylan in particular. Have already recommended your company to one of my friends
Thank you - DialAFlight delivered yet again.
We have been recommending you to anyone who will listen. When we arrived at Havana airport on a Sunday afternoon to catch a flight to Antigua (via Santo Domingo) we found our flight was cancelled and, after some digging around, and no help whatsoever from "customer services" in Havana (customer "service" is not really a Cuban speciality) we discovered that PAWA air had ceased trading. We dialled the DialAFlight emergency number and they could not have done more. When he went off duty he handed over to his colleague Karen and between them they rebooked flights to Antigua via Miami. This meant an overnight stay in Miami and a hotel was duly booked for us. More than that we needed ESTAS as ours had expired just one week earlier and had not been renewed (thinking we would not need them.) These were duly completed over the phone and paid for.(It took some time but once submitted they came through quickly) and we were all systems go. We eventually arrived in Antigua just a couple of hours later than originally planned and even our taxi transfer was adjusted accordingly by DialAFlight. We continued with our holiday (sailing in the Caribbean) and everything else went to plan. We shall let everyone know how great the service was when we felt rather lost. The only financial damage seems to be a huge mobile phone bill! Thank you all.
Anthony was a superstar. Sorted us the best deal with perfect flights and accommodation. A sterling guy with good chat and didn't hassle us into any unnecessary extras. Promotion worthy!
Once again thanks Joey for excellent service!
Another success, 100% recommendation, thank you.
Customer service was very quick to respond to email requests. I would however have liked details of my timetable sent with the booking rather than requesting it weeks later.
We had the perfect holiday
This was an Otis triumph - the hotel he picked was excellent along with all aspects of our travel arrangements In particular the flight home in Upper Class was a holiday in itself!
I have recommended lots of people to DialAFlight, just great service from Roray.
Thanks Nick - an excellent holiday
I have been booking my holidays with DialAFlight for the last 4 years and Ryan always helps me. He has very good customer service. Thanks again.
Sorted flight, visa, French address for visa with no problem. Even held our hand through discussions about hurricanes.
Everything was well organised, all transfers were on time, high quality and stress free. DialAFlight reps abroad were helpful and accommodation was as described prior to holiday. I would always use DialAFlight now to advise and book holidays. I recommend to friends and family
I will always use DialAFlight to book my flights from now on!
We have travelled with DialAFlight before and feel supported and well looked after. Will use again in the future and would recommend to others. Once again, a big thank you to Chloe
Zoe was very efficient - we would definitely use her again.
A great trip and very well organised.
Stacey is simply the best.
Without doubt I will be buying flights through DialAflight from here on. Marco could not have been more helpful and ensured all of our travel went without a problem.
Fantastic service, really helpful travel manager. Made booking very easy and straightforward!
Good recommendation for the hotel. Transfer arrangements went smoothly.
Chloe was brilliant! She even took the time to call us and check everything was OK a couple of days before we left. Perfect!
Fab assistance from Elliott!
Edward was excellent. Couldn't fault him!
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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