James Caste has been excellent dealing with flight changes and everything DialAFlight promises.
Gavin is professional, kind, and customer-driven. It's a shame that KLM was not able to live up to Gavin's high standards, with the luggage delayed over 3 days on both the outbound AND return flights!
Thanks so much! All went smoothly.
DialAFlight have handled my flights to Colombia for a few years now and they are wonderful. Thank you
Great service provided by Dennis as always! Helpful at all times and quick responses. Our trip to Colombia went smoothly with no delays or issues, provided with flight updates and information at all times near the time to fly. I will definitely recommend
and looking forward to booking my next adventure with you!
Thanks again Keely for an amazing well planned trip
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Thank you Gavin. Professional and honest advice and service every time.
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Our cancelled flight was well handled. We await response from AA for the downgrade refund
Don't advise transit through Miami. Hellish queues and delays
Thanks to Ashley Homewood for booking our flights. Much easier than dealing with Avianca direct.
We had a brilliant time in Columbia and would thoroughly recommend the country. The only hiccups were the many changes of flight times and the lack of arrangements for late checkouts when we had evening flights which we had to arrange for ourselves. Fortunately our guides were lovely and worked with us to help out.
Thank you very much indeed for dealing so efficiently with my travel request at such short notice. Forever grateful.
Unfortunately British Airways once again were woeful at Heathrow
Excellent customer service given by Elizabeth Lidbury
Although American Airlines cancelled my return flight 8 hours before departure this was not your fault
Always amazing customer service, knowledge and sense of humour!
Thanks a lot Darryl for your help. Very professional
As always Gavin Dattani was excellent. He is a real credit to DialAFlight and a very professional and knowledgeable member of the team. My mum always books her flights with Gavin and he is patient, understanding, clear, detailed and thorough. He looks after her and takes time to find the best deal for her. I would not hesitate to recommend Gavin, he is a true travel professional
The presence, and prompt responsiveness of my travel manager was reassuring. Even where the meaning or implications of a communication were unclear, he was patient in explaining. Always professional and personable. Thank you for helping make my adventure one of the most memorable experiences of my life.
Connie was top notch once again! First choice.
Keep going team - you do a perfect job
I did not know that there was a direct flight option with Avianca
Efficient service. Expectations met our requirements. Thank you again to Andrew Akoo
Marshall was a dream to deal with
Excellent service throughout the whole trip from Darryll.
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