Dexter and his team cannot be faulted. I can't thank them enough for everything they did for me. Absolutely brilliant service.
Everyone so helpful! Thank you.
The whole trip went most smoothly. Flights no problem and back up information most helpful.
We both found (especially as one of us is 6'3" tall) that the Club cabin in the outgoing flight was much roomier and more comfortable than the incoming flight.
Excellent service. I felt reassured and found the app super helpful.
Very grateful for negotiation with BA re our ‘open jaw’ business class flights to Santiago with a return from Rio. Fellow travellers paid double the price we paid so we recommended DialAFlight. Which I do often!
Callum is very customer focused - great job!
BA left our cases in Heathrow on our return flight to Manchester. They took 3 days to be returned. Otherwise everything went well
All went well except the car hire at Santiago. Alamo have no presence at the airport, there was no answer from the phone number we'd been given and it took 3 calls to DialAFlight in England before we were able to be taken to the depot. Apart from this everything worked well especially the Las Majadas hotel and we are very grateful to Micky for arranging it all.
Apart from a problem at Santiago airport (not your fault) our complex itinerary was handled extremely well. I thoroughly recommend DialAFlight to anyone who will listen.
We were very pleased that Cody recommended taking 3 premium economy flights with Latam, as it was well worth paying the small extra price, especially when we had access to the international Latam lounge in Santiago airport
Very helpful & very professional
I had an emergency - your 24hr helpline worked and it was sorted out saving me a flight and a lot of stress.
Thank you Vinnie and team for 10/10 service.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Great service, thank you.
Harvey and Abbie were brilliant... please tell them!
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
We were disappointed with our seat allocation on Iberia
Your travel adviser was excellent…with the trip and the follow up…
I feel confident that every time I need to go to Chile I will get an affordable ticket with your company
All went well.. no issues at all.
Thank you Jack for organising a highly successful holiday and most of all being on the end of the phone when I was unnecessarily panicked! Everything went according to plan and I shall certainly be calling you next time
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