Keep up the good work.You have the right approach to your customers.Well done!
My flight to Istanbul was delayed and missed my connection flight but this was by no means the fault of DialAFlight, in fact they telephoned me when I was in Turkey to make sure I got there ok - very considerate I thought, and they suggested I apply for some compensation!!
As always the trip went smoothly and had no issues. I know I can always rely on DialAFlight and Karl! Thank you so much.
The strength of your services relies on first generation communication, i.e verbal and as a result more reassurance.
Very smooth and good response - well done
I hope never to travel with Thomas Cook airlines again!
All really easy and I was very pleased with all the help
Always helpful with any queries and check before you fly that everything is all right. Nothing too much trouble
Always a pleasure to deal with DialAFlight as nothing is too much trouble. Staff go out of their way to be helpful
Thank you once again for making our travel plans easy for us.
Always helpful and friendly. Nothing is too much trouble. A pleasure to deal with
Like the personal service I received
A very big thank you to Joe for keeping us up to date on the Lufthanasa industrial situation. Also for re-routing us home safely and efficiently avoiding a very inconvenient extended stay in Turkey ( and probably missing a very enjoyable day at Tickenham!)
I have been very happy with the service I received from DialAFlight and will continue to use you whenever I travel.
Your service and follow up with customers is great. Reece will try to accommodate my requests and his follow up afterwards is reassuring. I would certainly recommend you.
Excellent service as always. Thank you Oscar.
Everything you organised was perfect. It's just a shame that Turkish Airlines let you down. Our return journey was a pure nightmare which they handled really badly.
We have used your services for many years and we have always been pleased.
All went very smoothly. Easyjet flights on time with first class crews. Thank you Michelle and the team.