020·7962·9933
Small issues about getting checked in for return flight and being charged for 3 cases when I had paid for them in my booking. However I appreciate Marshall telling me in advance this might happen and it has been covered by DialAFlight - which is a truly excellent customer service response.
Jacob is amazing!
Thank you for your efficiency
This is the 4th holiday I have booked through Barry and yet again he exceeded my expectations. The hotel he recommended was absolutely amazing, the location was picturesque, the food was delicious, the little touches perfect and the room upgrade he recommended was spot on
Very helpful
Very pleased - would recommend to all my friends and family
Morgan was brilliant - super helpful, knowledgeable, responsive and kept us well informed throughout
I have given your details to my holiday companions.
Katherine is very friendly and helpful - very good service overall
It was the first time I’ve ever used DialAFlight and I have to say the customer service and follow-up have been excellent
When booking an airport hotel as part of a package could you please offer to book the parking as well or at least make customers aware that the parking is not included!
You came into your own when tourism declined to Turkey and flights were reduced you managed to change flights for us, twice. Thank you
Both Malcolm and Taylor have been fantastic throughout the whole process and would book with you again without hesitation. Thank you for your fantastic customer service
Piers was absolutely fantastic after trying to find another holiday after a last minute change to our trip on the day. Would absolutely recommend him and DialAFlight to friends and family.
Leah and her team were helpful at each stage of the booking, right to the end.
Debbie and team went the extra mile and were right on the ball.
I have been dealing with Mark for the last 10 years. I have always had outstanding service from him.
Thanks for the extra care. Very much appreciated.
This was our third family holiday booked by Natalie. The hotel was amazing and staff were very friendly. Natalie was great whilst booking this holiday and helped us choose this great resort. We had an amazing holiday and are considering rebooking for next year.
DialAFlight were excellent as normal with a lovely personal touch. Many thanks.
Everything worked out superbly. Thank you.
Excellent service. Thank you for doing the booking on line for us.
Ed has been so helpful with our change of plans. The hotel we ended up staying in, The Marmara, Bodrum, was incredible. We have travelled a lot but this hotel has to be the best by far. We will definitely be returning.
My friend and I have recently come back from Turkey. It was hands down the best holiday to date. Ryan from dialaflight was extremely helpful. We were very happy with the hotel and transfers. I will not hesitate in recommending him to any of my friends and family. Definitely booking with him again!
Second time this year we have used Dial a Flight, and have been more than happy on each occasion. We have been lucky enough to deal with Karina on both occasions. Would be great if Karina could be praised for her good work!
Ed was very good. Very professional and helpful.
Excellent service. Many thanks to Mike for getting everything arranged. Will definitely use again.
Very helpful. Very quick to respond to requests and always friendly service. Thank you
Excellent customer service
Car parking at Gatwick booked by DialaFlight worked really well.
Fly-Drive holidays offer you the freedom to set your own pace, you are on holiday after all. They can be the most exciting way of really getting to know a country, stopping to explore as the mood takes you.
We offer a range of self-guided itineraries, or we can easily customise a route to suit your exact requirements, call us for advice.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
